James Main
James Main at Mac Haik Ford Lincoln

James Main | Page 18

Service Director

Mac Haik Ford Lincoln

7201 S Interstate 35
Georgetown, TX 78626

Contact Me
4.5
216 Reviews

I run one of the busiest Service departments in the state of Texas. We have more technicians and more bays available than most dealerships to get you on your way as quickly as possible. I have helped thousands of Loyal Customers service their vehicles with as little headache as possible.

Dealership Experience

18 yrs, 11 mos

Industry Experience

21 yrs, 5 mos

4.5

216 Reviews

Write a Review

216 Reviews of James Main

July 30, 2021

Dealership Rating
Employee Rating

Always reliable work.I like that you don't need an appt Always reliable work. I like that you don't need an appt at the Quicklane. The service representatives are friendly and explain things to me More

by MKVANDE2900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 18, 2021

Mac Haik Ford Lincoln responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 29, 2021

Dealership Rating
Employee Rating

Wonderful work on my new Bronco! They were friendly and provide a quick turnaround. My vehicle looks beautiful and I’ll be going back for future maintenance when needed. More

by JOANNAMONTES78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, Mark Stepp, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman, Christal Smith, Jared Zamora

Aug 18, 2021

Mac Haik Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 21, 2021

Dealership Rating
Employee Rating

Service is always excellent. Jason and his team do an excellent job communicating and making the correct recommendations for my vehicle. I would highly recommend Mac Haik Ford Lincoln of Georgetown to an More

by CHAD.LIESMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, Mark Stepp, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman, Christal Smith

Jul 23, 2021

Mac Haik Ford Lincoln responded

Hello, our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 14, 2021

Dealership Rating
Employee Rating

Everyone is always great. Thanks again for always taking care of our vehicles. We appreciate you taking the time to always make sure that everything is perfect before we leave for our trips. Thanks again More

by FordFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Edwin Holmstrom

July 13, 2021

Dealership Rating
Employee Rating

Great service, great people are great management! Christal Smith was very pleasant to work with and quick lube has really been great since James Main has taken over! You guys did the right thing by p More

by EMSDOC2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christal Smith

Jul 14, 2021

Mac Haik Ford Lincoln responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Mac Haik Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

July 05, 2021

Dealership Rating
Employee Rating

Jeff was excellent, and got my vehicle back to me same day even though the shop was fully booked, I greatly appreciate him, and the whole quick lane team! More

by OTHERWORLDMEDIATX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, Mark Stepp, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman, Christal Smith, Jeff Barto

Jul 14, 2021

Mac Haik Ford Lincoln responded

Hello, thank you for your wonderful response to the quality of service our Staff provides! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 08, 2021

Dealership Rating
Employee Rating

Good efficient service. Honest timeline. Friendly and welcoming customer service. Dependable and quality. Have been a long time customer and plan to remain that way. More

by BRADTWISEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, Mark Stepp, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman, Christal Smith

Jun 12, 2021

Mac Haik Ford Lincoln responded

Hello, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 19, 2021

Dealership Rating
Employee Rating

James Main and Shay Piel provided excellent customer service by taking care of my oil change and installing bed cleats! Mr. Main provided answers to all my questions concerning custom upgrades and made More

by ALLEN.HENDERSON135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel

May 26, 2021

Mac Haik Ford Lincoln responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mac Haik Ford! We hope to be of service to you again in the future. Best wishes, Mac Haik Ford

May 14, 2021

Dealership Rating
Employee Rating

Outstanding service. I ordered the accessory on line Sunday night and received a call Monday offering times to come in and have it installed. They installed it Monday while I waited. Great, fast, effi More

by KEVINMOSS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 26, 2021

Mac Haik Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 08, 2021

Dealership Rating
Employee Rating

Best service, and the only place I take my vehicles, trusted advisors, and technicians make it easy to keep coming back. Top marks from me More

by Colton B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shay Piel, Mark Stepp, Charlie Tincher , Edwin Holmstrom, Trevor Lindell, Jason Norman, Christal Smith, Renee Riojas, Jason Issacs

May 09, 2021

Mac Haik Ford Lincoln responded

Hi, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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