James Madison

I had my Crosstrek's 24000 miles service at Albany Subaru and I was happy with the service to my vehicle and customer service. Very professional and friendly. Thank you for everything. and I was happy with the service to my vehicle and customer service. Very professional and friendly. Thank you for everything. More

by Pablo Verified Customer Verified Customer

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Service was very efficient and prompt; text communication of updates was clear and I was able to get my vehicle back on the same day. of updates was clear and I was able to get my vehicle back on the same day. More

by TCC Verified Customer Verified Customer

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I needed to add on my invoice an item from the Parts department for purchase and texted that to my Service technician. I was hoping it was communicated to me that the Parts department will be closing a department for purchase and texted that to my Service technician. I was hoping it was communicated to me that the Parts department will be closing around the ETA I texted to return to pick up my car or the item I was gonna purchase was already set aside for me at the Cashier. Overall, I had a good experience with the service for my Wilderness Outback! Thanks! More

by Dang Verified Customer Verified Customer

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Great customer service, quick and easy to setup appointments. Fast turnaround when I got a trailer hitch installed. appointments. Fast turnaround when I got a trailer hitch installed. More

by tyleraddison Verified Customer Verified Customer

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Always friendly upon greeting, down to earth and approachable about any questions or concerns about my car and have always had my car done when they said they would! approachable about any questions or concerns about my car and have always had my car done when they said they would! More

by michellemferrari Verified Customer Verified Customer

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Good service. Excellent front desk staff, specially James Madison. Highly recommended. Will be back for next service. Excellent front desk staff, specially James Madison. Highly recommended. Will be back for next service. More

by moninridad Verified Customer Verified Customer

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Good customer service and shuttle driver are great and helpful.I will definitely come back helpful.I will definitely come back More

by namdorj77 Verified Customer Verified Customer

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Service is friendly and speedy. Waiting area is also nice with snacks, drinks, and wifi. Waiting area is also nice with snacks, drinks, and wifi. More

by glee Verified Customer Verified Customer

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Very efficient and within estimated time. Very detailed review of work done and findings. Explained what might need to be done in the future as to remaining brake pad depth and tire tread. Very detailed review of work done and findings. Explained what might need to be done in the future as to remaining brake pad depth and tire tread. No push at all for any further service. Very well run service center! More

by plblock Verified Customer Verified Customer

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Thank you for the prompt service. A service member met me upon my arrival, listened to my concerns, and assured me they would examine all of them. The transportation to and from t A service member met me upon my arrival, listened to my concerns, and assured me they would examine all of them. The transportation to and from the service center is very helpful! More

by DJS29 Verified Customer Verified Customer

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