James Loizzi

Was pleased with my vehicle purchase and trade-in time transaction but did not appreciate being promised floor and cargo area mats then the salesmen refused to give them as promised because of a truthful transaction but did not appreciate being promised floor and cargo area mats then the salesmen refused to give them as promised because of a truthful review. He basically lied to my face as I was removing the old ones out of my trade-in. There was no follow-up or reimbursement for the mats I had to buy. The apology I received was for a misunderstanding. There wasn't one. The only misunderstanding was me trusting a Dupage salesmen. I will never go back. Any complaint I had was not addressed, they just defended what they did instead, of addressing my concerns. More

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I purchased a 2024 Wrangler Sahara a few weeks ago. The salesman promised me floor mats after filling out a survey. It took three phone calls to be track him down. He refused to give them to me because The salesman promised me floor mats after filling out a survey. It took three phone calls to be track him down. He refused to give them to me because he said my review wasn't "perfect". It was still a good review. I left the mats in my trade-in. I even said, "I'll just take these". The salesman told me not to worry about them because I'd be getting new ones. I even left a dash cam and several other nice upgrades in it. That was my first vehicle I bought from Dupage. So if thats how you guys run an operation, by lying to customers, it will be the last time I go there. Pretty bad, and for a $100 pair of floor mats. It not the mats, its the point of lying and peeing on me after you got my money. Cash! Greg More

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Matt, James, Brian, and Jeff, Thank you for making this car purchase the easiest we’ve ever had!! Tammy & Lee Chmielewski this car purchase the easiest we’ve ever had!! Tammy & Lee Chmielewski More

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Very welcoming and professional staff. Sales staff wasn’t overly aggressive and the experience felt more like building a relationship and not so transactional. Sales staff wasn’t overly aggressive and the experience felt more like building a relationship and not so transactional. More

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Wonderful experience. I just bought a 2023 Ram bighorn.All team were very friendly and helpful. Especially I am thankful to James Lozzi.Hi is so professional, very helpfu I just bought a 2023 Ram bighorn.All team were very friendly and helpful. Especially I am thankful to James Lozzi.Hi is so professional, very helpful and knowledgeable. I strongly recommend everyone to go here for car purchase. You will be happy with the service what they provide. Arunas R. More

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