James Lauman
James Lauman at Audi Allentown
Refer Me

James Lauman

Service Advisor

Audi Allentown

4725 Hamilton Blvd
Allentown, PA 18103

Contact Me
4.9
515 Reviews
4.9

515 Reviews

Write a Review

515 Reviews of James Lauman

April 17, 2025

Dealership Rating
Employee Rating

As always, Audi of Allentown continues to provide excellent customer service as well knowledgeable service team to get a job very well done. More

by DE.WERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Pilz

Apr 17, 2025

Audi Allentown responded

Thank you for your continued trust and support! We’re thrilled to hear that our team at Audi of Allentown continues to meet your expectations with excellent customer service and knowledgeable care. It’s always our goal to deliver a job well done, and we truly appreciate you taking the time to share your experience. We look forward to seeing you again soon!

April 15, 2025

Dealership Rating
Employee Rating

Tyler is the best, & his team is professional as well. .I had a slow leak in my left front tire & I was given a choice of appointments. More

by MBLEBOVITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Pilz

Apr 16, 2025

Audi Allentown responded

Thank you for the kind words! We’re so glad Tyler and the team took great care of you. Offering convenient appointment options and making sure issues like your tire leak are handled smoothly is exactly what we aim for. We appreciate your trust and look forward to helping you again whenever you need us!

April 11, 2025

Dealership Rating
Employee Rating

James, every time makes my appointment experience wonderful. He pays attention to my needs and what I need completed. I recommend James to everyone that needs services to their Audi. More

by Jroz14
Recommend Dealer
Yes

Other Employees Tagged: James Lauman

Apr 14, 2025

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that James consistently provides you with such a great experience. He truly takes pride in making sure each guest feels heard and taken care of. Your recommendation means a lot, and we look forward to seeing you (and your Audi) again soon!

April 11, 2025

Dealership Rating
Employee Rating

James, every time makes my appointment experience wonderful. He pays attention to my needs and what I need completed. I recommend James to everyone that needs services to their Audi. More

by Jroz14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nate Krick

Apr 14, 2025

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that James consistently provides you with such a great experience. He truly takes pride in making sure each guest feels heard and taken care of. Your recommendation means a lot, and we look forward to seeing you (and your Audi) again soon!

April 09, 2025

Dealership Rating
Employee Rating

Outstanding - the best service, as always! Got me in on an emergency basis and promptly remedied my issue. More

by Lusthof1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 09, 2025

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that we could assist you promptly and effectively in your time of need. It’s always a pleasure to provide top-notch service, and we truly appreciate your trust in us!

April 09, 2025

Dealership Rating
Employee Rating

Very responsive, explain issues/needs well, strong service ethic, good results from Service Department every time. More

by ECD821
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Molly Moyer, Tyler Pilz

Apr 10, 2025

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our Service Department. Providing clear communication, reliable service, and great results is exactly what we strive for every day. We truly appreciate your trust and look forward to continuing to serve you!

April 05, 2025

Dealership Rating
Employee Rating

All work was explained and completed to my satisfaction. James did a great job communicating the status of when the work would be complete. More

by wanyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Audi Allentown responded

Thank you for your great review! We're happy to hear that James provided excellent communication and made sure you were kept informed about the status of your vehicle. It's fantastic to know that the work was completed to your satisfaction. If you ever need anything else, feel free to reach out!

April 05, 2025

Dealership Rating
Employee Rating

He was Very friendly and explained everything upfront to me me before preceding with my service . More

by SOPHIAMARIE11280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Molly Moyer

Apr 07, 2025

Audi Allentown responded

Thank you for your kind review, Sophia! We're so glad to hear that you had a positive experience and that everything was explained to you upfront. We believe clear communication is key, and it’s great to know that it made your service experience even better. If you need anything else in the future, feel free to reach out!

April 04, 2025

Dealership Rating
Employee Rating

Kept me informed on the status of vehicle. I like how they take a video of the initial car inspection and show you any issues that need to be dealt with More

by MEDTEK92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 07, 2025

Audi Allentown responded

Thank you for your great review! We're so glad to hear that you appreciated being kept informed about the status of your vehicle. Our video inspection process is designed to provide transparency, so it’s wonderful to know that it added to your experience. If you need anything else in the future, don’t hesitate to reach out! We’re always here to help.

April 03, 2025

Dealership Rating
Employee Rating

James was so personable and made sure all of our needs were met and all our questions were answered before leaving. More

by TAMARANDKATRINA
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 04, 2025

Audi Allentown responded

Thank you so much for your kind words! We're thrilled to hear that James was able to make your experience so positive. We always strive to ensure our customers' needs are met, and it's wonderful to know that James was able to do just that. We appreciate your feedback!

1
...

Dealership Inventory (118 Vehicles)

new 2025 Audi A6 car, priced at $63,265
2025 Audi A6
new
Madeira Brown Metallic exterior
Automatic
All-wheel Drive
new 2025 Audi Q3 car, priced at $46,360
2025 Audi Q3
new
Chronos Gray Metallic exterior
Automatic
All-wheel Drive
new 2025 Audi Q8 car, priced at $86,750
2025 Audi Q8
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Audi Q8 car, priced at $86,130
2025 Audi Q8
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2025 Audi Q8 car, priced at $87,130
2025 Audi Q8
new
Waitomo Blue Metallic exterior
Automatic
All-wheel Drive
new 2025 Audi Q3 car, priced at $48,275
2025 Audi Q3
new
Glacier White Metallic exterior
Automatic
All-wheel Drive