James Kloeppel

Hyundai always gives the best customer service. James is always polite and very knowledgeable and helpful! James is always polite and very knowledgeable and helpful! More

by rwyatt79 Verified Customer Verified Customer

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Since the purchase of my 2026 Santa Fe Calligraphy. Hyundai and their staff have gone out of their way to take care of me and my car. I would highly recommend them! Thank you Star Hyundai. Hyundai and their staff have gone out of their way to take care of me and my car. I would highly recommend them! Thank you Star Hyundai. More

by mirdilynn Verified Customer Verified Customer

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I have always been very pleased with the service department at Star Hyundai and James is very helpful. But on this visit, I was frustrated to find out that when one of my tires developed a sidewall department at Star Hyundai and James is very helpful. But on this visit, I was frustrated to find out that when one of my tires developed a sidewall separation and bulge with less than 20,000 miles Star would not replace it. Rather I would have to purchase a tire for over $600 and they would “ see what Perelli would do for me“ and perhaps refund me later. James was very nice. got me information about my choices, but having bought a very expensive vehicle i felt Star should give me the credit upfront. Indeed, I went to Discount Tire and they did exactly that. More

by baconc Verified Customer Verified Customer

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The team at Hyundai always takes care of all my questions and concerns. They are very attentive to every detail! Thank you for all of your hard work and consistency and concerns. They are very attentive to every detail! Thank you for all of your hard work and consistency More

by Jamie.a.threat Verified Customer Verified Customer

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James was the worse. He lied to me several times and then lied to me about his supervisor handling a situation for me. When I requested to speak to the supervisor found o He lied to me several times and then lied to me about his supervisor handling a situation for me. When I requested to speak to the supervisor found out he didn’t know anything about my vehicle or what was going on, due to James never discussing it with him. More

by JALISASWANN15 Verified Customer Verified Customer

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Great service department that does their work on a timely & professional basis. Eric & James do a great job & professional basis. Eric & James do a great job More

by JOHNREEDTX Verified Customer Verified Customer

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Very efficient and explained everything to me. Everything was done to my satisfaction and I was very pleased. Everything was done to my satisfaction and I was very pleased. More

by cathyblackwell58 Verified Customer Verified Customer

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I like the waiting room and they kept me informed as they worked on my car. worked on my car. More

by debmethvin3 Verified Customer Verified Customer

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James made me feel comfortable that my vehicle was in good hands. He was very kind and knowledgeable of what my vehicle needed. I’m completely satisfied with the service that was provided good hands. He was very kind and knowledgeable of what my vehicle needed. I’m completely satisfied with the service that was provided More

by lynmar1951 Verified Customer Verified Customer

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Thank yall so much for finding what was wrong and fixing my car! Can’t have a car in Texas without AC my car! Can’t have a car in Texas without AC More

by dezerayadams95 Verified Customer Verified Customer

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