James Kesler
James Kesler at Troncalli Subaru
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James Kesler

Service Advisor

Troncalli Subaru

820 Atlanta Highway
Cumming, GA 30040

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14 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

7 yrs, 4 mos

not yet
rated

14 Reviews

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14 Reviews of James Kesler

July 25, 2024

Dealership Rating
Employee Rating

The service department is useless. They do not know how to do anything beyond what the computer tells them. When I took in a vehicle from 2007 they were unable to help because it was n More

by RIED.THIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 10, 2023

Dealership Rating
Employee Rating

We have purchased several new cares from Troncalli. They are ALWAYS wonderful to work with! I would recommend them to anyone looking to purchase a car! More

by karen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex Avrutsky

Jul 13, 2023

Troncalli Subaru responded

Hi Karen, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

March 20, 2023

Dealership Rating
Employee Rating

Very professional courteous. Truthful and honest. Straightforward. Very happy we stopped in that day. We were only going to look but the right vehicle was there. More

by Eaglekjg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 13, 2023

Troncalli Subaru responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

January 18, 2023

Dealership Rating
Employee Rating

The best car buying experience ever! Amy C. made the car buying experience fun / memorable. More

by neetodog4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amy Comstock

April 14, 2022

Dealership Rating
Employee Rating

They actually tried to force me into buying a new car by giving me an obscene price on my car repairs. Upon denying the work, and the new car pressure, I learn that I still have to pay for a diagnostic tha More

by Subisuxballz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

October 26, 2020

Dealership Rating
Employee Rating

Working with Brandon was a pleasure, I was in and out of the dealership in a timely manner. I would strongly recommend Troncalli and Brandon. More

by Gary C.
Recommend Dealer
Yes
Nov 03, 2020

Troncalli Subaru responded

Gary C., thanks for your great review, and for giving our dealership and Brandon such a high star rating! Please let us know if you have any additional questions about services you received and thank you again for choosing Troncalli Subaru!

May 24, 2020

Dealership Rating
Employee Rating

Smooth, Simple and Flexible: Very Good Experience Bought a 2020 Subaru Forester at Troncalli. James Kesler kept the entire process simple and transparent. We visited the dealership twice, once to try More

by mgaburo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Judson Attaway

April 25, 2020

Dealership Rating
Employee Rating

James was absolutely professional, respectful, and honest throught our conversations. He got the dealership to give me the best offer! I was a tough buyer, but he stuck with it and continued to match or beat More

by Jt.stoked
Recommend Dealer
Yes

February 13, 2020

Dealership Rating
Employee Rating

Great Service I had a great experience buying my new car from Troncalli. Mr. Barlow was very helpful as well as James Kesler. He was so patient helping me set up ev More

by GeriseJanousek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Michael Barlow

March 27, 2019

Dealership Rating
Employee Rating

Excellent Experience After a long hiatus from owning a Subaru I decided it was time to try a Subaru Forester. I was pleasantly surprised at how comfortable and quiet this More

by Horsecrazy
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Michael Barlow , Alexander Tharpe

Apr 26, 2019

Troncalli Subaru responded

We are so happy to read such a great review about Troncalli Subaru! Enjoy your new Subaru Forester and please don't hesitate to reach out to us if there's anything more we can do!

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