James Jacobelli
James Jacobelli at Kenny Ross Mazda

James Jacobelli

Service Advisor

Kenny Ross Mazda

11317 Lincoln Hwy
North Huntingdon, PA 15642

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5.0
75 Reviews
5.0

75 Reviews

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75 Reviews of James Jacobelli

November 13, 2025

Dealership Rating
Employee Rating

Great service would gladly come back. Everyone one of them are fantastic. Great techs and advisor. More

by William king
Service Price Transparency
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Recommend Dealer
Yes

November 09, 2025

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Clean, comfortable modern dealerships. Attractive looking building. Clean bathrooms. Very friendly staff along with good inventory. More

by BRU87
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Keri Pediger, Chance George

Nov 12, 2025

Kenny Ross Mazda responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

November 01, 2025

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They have donuts, snacks and coffee while you wait for your car to be serviced! More

by RUNNERMOM.JUDY
Service Price Transparency
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Recommend Dealer
Yes
Nov 06, 2025

Kenny Ross Mazda responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 31, 2025

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Pleasant, informative staff, clean and spacious waiting room during service. Always feel like I'm treated fairly and well-cared for. More

by ZWESTON
Service Price Transparency
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Recommend Dealer
Yes
Nov 06, 2025

Kenny Ross Mazda responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

October 27, 2025

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This was my first experience with this service center. It was a very nice experience everything explained thoroughly More

by CJACKEL
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Recommend Dealer
Yes
Nov 06, 2025

Kenny Ross Mazda responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 22, 2025

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I have had a consistently positive experience with this dealership over the past few years. More

by STORERSYDNEY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Damian George, Tracy Schultz

Oct 22, 2025

Kenny Ross Mazda responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

October 18, 2025

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The experience from start to finish was fabulous. Susan was amazing and I can’t recommend her enough. More

by elizabethm.ackman
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Woleslagle, Keri Pediger, Chance George, Sue Fritz, Jeff Blough, Tom Bechtell , Brian Boughter, The intern, I forget his name.

Oct 22, 2025

Kenny Ross Mazda responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

October 17, 2025

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Employee Rating

Sue Fritz sold me my CX-5 in 2022, and she was awesome. Super friendly, and easy to work with. Jim Jacobelli was great with getting my 2025 state inspection done, and he worked diligently with the warra More

by LESLIE.RAITH
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sue Fritz

Oct 22, 2025

Kenny Ross Mazda responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

October 11, 2025

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Employee Rating

I recently had my cx-9 in for extensive repair. The constant text updates on my vehicle were greatly appreciated, it gave me an idea how my repair was going. Greg called me the next business day to More

by Charlotte
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron, Greg

Oct 15, 2025

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 10, 2025

Dealership Rating
Employee Rating

Excellent service. Went for car inspection and I somehow let my vehicle registration lapse. Jim Jacobelli helped me get my renewal done right there online so the inspec More

by Ponch1400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karen Spudy

Oct 10, 2025

Kenny Ross Mazda responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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