James Jacobelli | Page 14

Friendly and informative; professional and yet comfortable I would recommend to any of my friends or family comfortable I would recommend to any of my friends or family More

by TNPAPADAKOS Verified Customer Verified Customer

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Good experience service very kind and efficient would return for excellent service would recommend to others return for excellent service would recommend to others More

by MIKOLOSKI100 Verified Customer Verified Customer

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Service was quick, and the problem appears to be solved. I am very happy to bring my car to this dealer for service! I am very happy to bring my car to this dealer for service! More

by LENNYD1975 Verified Customer Verified Customer

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Not sure why it takes so long to get loaner vehicle but they fixed my car they fixed my car More

by covingtonanthony37 Verified Customer Verified Customer

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Always great to deal with, get my vehicle done timely and without incident, thank you! without incident, thank you! More

by TAYCUR08 Verified Customer Verified Customer

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The absolute best service! Timely. Fast. Great support. Prioritized me as a customer. Would only go back to them Timely. Fast. Great support. Prioritized me as a customer. Would only go back to them More

by ken.craigcir Verified Customer Verified Customer

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Excellent advisors, excellent service, and a pleasant waiting area. The service was done quickly, and all is working well. waiting area. The service was done quickly, and all is working well. More

by LENNYD1975 Verified Customer Verified Customer

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Like any other dealership service center. Even if you make an appointment, they are slow and they are expensive. But James was really nice. That just might be why we would come back. Even if you make an appointment, they are slow and they are expensive. But James was really nice. That just might be why we would come back. More

by NANCYLISOVICH Verified Customer Verified Customer

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Fresh donuts & other refreshments while waiting. Jim kept me well informed. The video of inspection was appreciated. Although the distance is more than 50 miles, the service is well worth the trip. Jim kept me well informed. The video of inspection was appreciated. Although the distance is more than 50 miles, the service is well worth the trip. Thank you all. More

by lilhobbit_67 Verified Customer Verified Customer

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Jim was great! The thermostat unit in our 2022 CX30 took 4 hours to install, twice the original 2 hour estimate. My impression was still pretty good: Jim offered The thermostat unit in our 2022 CX30 took 4 hours to install, twice the original 2 hour estimate. My impression was still pretty good: Jim offered to let me use a courtesy car to grab lunch and kept me updated as to the progress. The Dunkin donuts in the waiting area kept calling my name but I only had one. My poor self control wasn't KR's problem!!! Also, while Jim was my primary point of contact, the rest of the folks in the service department were very courteous and helpful. Honestly it almost wasn't normal!!! (As though KRM moved to Stepford - or maybe I got sent back to 1950.) More

by AXEL7 Verified Customer Verified Customer

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