James Jacobelli
James Jacobelli at Kenny Ross Mazda

James Jacobelli | Page 11

Service Advisor

Kenny Ross Mazda

11317 Lincoln Hwy
North Huntingdon, PA 15642

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5.0
141 Reviews
5.0

141 Reviews

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141 Reviews of James Jacobelli

August 26, 2025

Dealership Rating
Employee Rating

The customer service is excellent. Very attentive and friendly. Awesome experience! Would refer others to this location. More

by VANESSA.JOHNSON5023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George, Karen Spudy , Brian Boughter

Aug 26, 2025

Kenny Ross Mazda responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 26, 2025

Dealership Rating
Employee Rating

Quick, convenient and friendly service. Loved the video of my vehicle being looked at and the recommended services . More

by DAISYSMITH6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 26, 2025

Dealership Rating
Employee Rating

Excellent service, easy to schedule, service contacted me ahead of time to confirm desired work and projected costs More

by berrmanmr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 26, 2025

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 20, 2025

Dealership Rating
Employee Rating

Super helpful and friendly customer service. Had my car in and out within a reasonable time. More

by Poshkids24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George, Tracy Schultz

Aug 21, 2025

Kenny Ross Mazda responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

August 16, 2025

Dealership Rating
Employee Rating

Explained the suggestions from technician for inspection very well.Very helpful and knowledgeable of her job More

by WSUNNYDLITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tracy Schultz

Aug 19, 2025

Kenny Ross Mazda responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 15, 2025

Dealership Rating
Employee Rating

The dealership went above and beyond to fix the issue with my vehicle, but also ensure I was able to go where I needed to while it was being worked on. More

by DON.UNGLAUB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George , Brian Boughter

Aug 15, 2025

Kenny Ross Mazda responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

August 12, 2025

Dealership Rating
Employee Rating

Everything was perfect, the appointment just took longer than I would’ve liked. Excellent service though and decent pricing. More

by mmarsh16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George

Aug 12, 2025

Kenny Ross Mazda responded

Thank you for taking the time to provide us with this feedback.

August 04, 2025

Dealership Rating
Employee Rating

Damian did a great job getting me in and out in the am. He also tried to resolve an issue with title registration. Was responsive via text and worked to get my vehicle back to me asap. More

by greggbethune
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George

Aug 06, 2025

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 01, 2025

Dealership Rating
Employee Rating

Kenny Ross Mazda always provides quick and reliable service to my vehicle. Service Managers kept me in the loop as my car was serviced. Recommended additional services but were not 'pushy'. We alway More

by JASONHBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George

Aug 06, 2025

Kenny Ross Mazda responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 26, 2025

Dealership Rating
Employee Rating

The service department at Kenny Ross Mazda is top notch. Everyone pays attention to your inquiries and they are very polite and knowledgeable. More

by tclloyd25580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2025

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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