James Jacobelli
James Jacobelli at Kenny Ross Mazda

James Jacobelli

Service Advisor

Kenny Ross Mazda

11317 Lincoln Hwy
North Huntingdon, PA 15642

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5.0
118 Reviews
5.0

118 Reviews

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118 Reviews of James Jacobelli

March 23, 2026

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Employee Rating

I had a warranty service. The team took care of the first service aspects and gave me a video footage as well. One aspect that would be good to take care of is interior cleani More

by csambit
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 26, 2026

Kenny Ross Mazda responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 20, 2026

Dealership Rating
Employee Rating

I had a warranty service. I worked with Jim J. He took care of everything very well. More

by KITCHET
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 20, 2026

Kenny Ross Mazda responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 20, 2026

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Employee Rating

The service writers and technicians recently assisted me with a recall and maintenance. Exceptionally service all around! More

by medic52183
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Service Time
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Recommend Dealer
Yes
Mar 20, 2026

Kenny Ross Mazda responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 18, 2026

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Employee Rating

15 words this portion of the review should be optional this part should be optional More

by bnau7rl9o
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Service Time
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Recommend Dealer
Yes
Mar 19, 2026

Kenny Ross Mazda responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 18, 2026

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Great service , communication and follow up. Would recommend Kenny Ross Mazda to everyone. Great job! More

by LAZYJEWELS
Service Price Transparency
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Recommend Dealer
Yes
Mar 18, 2026

Kenny Ross Mazda responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 11, 2026

Dealership Rating
Employee Rating

James was awesome. He was very informative and through with all the information about my service. More

by KJGONGOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 11, 2026

Kenny Ross Mazda responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 01, 2026

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Employee Rating

Nice and helpful service dept. Took good care of my car and got me what I needed. More

by KELSEATRILLOW
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Damian George, Greg Kuzyck

Mar 04, 2026

Kenny Ross Mazda responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 24, 2026

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Employee Rating

Everything was great. Everybody was polite.The building was clean and comfortable. Even had fresh donuts and coffee. More

by SHULTZLLOYD72
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Feb 25, 2026

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 21, 2026

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Employee Rating

Very satisfied with my service. The employees were very helpful with their explanation of my car's service needs. More

by JUMBO373
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Damian George

Feb 25, 2026

Kenny Ross Mazda responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 17, 2026

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Employee Rating

Good value. Quick oil change. Surveys should not be picky about number of words. Dealer 10 survey 0 More

by stashwj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2026

Kenny Ross Mazda responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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