James Horton

James was very professional and efficient in handling my maintenance needs. He is very knowledgeable regarding tires and tire care for my Toyota. I was very pleased with the service that I got as well as a maintenance needs. He is very knowledgeable regarding tires and tire care for my Toyota. I was very pleased with the service that I got as well as a customer service by James.. More

by rnbear Verified Customer Verified Customer

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There was evidence of rats in my car. No explant other than they had come in while being serviced No explant other than they had come in while being serviced More

by TDAFASHY Verified Customer Verified Customer

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* I was disappointed, I didn't expect the brake replacement repair to take over 4 hours. Had an 8:30am arrived at 8:20am, told the Service Rep that I didn't have my cell phone so to come ta replacement repair to take over 4 hours. Had an 8:30am arrived at 8:20am, told the Service Rep that I didn't have my cell phone so to come talked to me when he found out to what extent brake job involved and the cost. I should have driven back home to get my cell phone because I would have saved time at least an hour off the repair time. At 10:15 I went and asked for the Service Rep and he came in 2 minutes later and told me he had texted me. I reminded him that I didn't have my phone with me. He then gave me a list of half a dozen things they suggested I have done in addition to all 4 brakes replaced and rotors turned. I instructed your Rep to only do the brakes because that is what I was there for. So here is the bottom line and my thoughts after driving out of Mac Haik Toyota after 1:00pm after arriving at 8:30am. The most important thing is that your company appears to have done a good brake repair for a reasonable price. What I have to question is, do I want to take my vehicle in for a repair and spend possibly hours longer then if I take it somewhere else because I can expect that the dealership is going to spend time looking and checking on additional things to replace or repair? Time will tell. More

by TOMSTEETS1 Verified Customer Verified Customer

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James was very polite and helpful… and I liked his recommendation style for services - he was not pushy, so this means I am more likely to follow up on getting these services. And again, the whole recommendation style for services - he was not pushy, so this means I am more likely to follow up on getting these services. And again, the whole experience at today’s visit was quite good - what I have come to expect of this service department. More

by JMPETDOC Verified Customer Verified Customer

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great services always! Best dealership ive ever been to. Highly recommend to all. Toyota in general is the best hands down Best dealership ive ever been to. Highly recommend to all. Toyota in general is the best hands down More

by BRITNEY Verified Customer Verified Customer

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Got to it quickly and all was done as promised. I have no more words to write. I have no more words to write. More

by ANDY@TEXASCARIBBEAN.COM Verified Customer Verified Customer

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VERY PROFESSIONAL, KNOWLEDGEABLE, EFFECIENT, TIMELY, HELPFUL. FACILITY OPENED ON TIME STAFF VERY PLEASANT AND COOPERATIVE. HELPFUL. FACILITY OPENED ON TIME STAFF VERY PLEASANT AND COOPERATIVE. More

by JLMCMURRIN Verified Customer Verified Customer

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Staff is efficient and friendly and the service was speedy. The waiting area is pleasant and neat. speedy. The waiting area is pleasant and neat. More

by emberwcain Verified Customer Verified Customer

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Good service friendly staff fast service good location and been dealing with Toyota since yall werestar toyota and been dealing with Toyota since yall werestar toyota More

by MARSAN122652 Verified Customer Verified Customer

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I was very impressed with the efficiency of the service department. I made an appointment and the work was done well within the estimated timeframe. Would definitely recommend the Service Department. department. I made an appointment and the work was done well within the estimated timeframe. Would definitely recommend the Service Department. More

by DRANN Verified Customer Verified Customer

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