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James Fuhs
James Fuhs at Folsom Lake Ford
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James Fuhs

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.9
786 Reviews
4.9

786 Reviews

Write a Review

786 Reviews of James Fuhs

April 03, 2025

Dealership Rating
Employee Rating

Promptly Greeted by a person when in lane to check in Service advisor was excellent very helpful More

by JPARKOS
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mr. Willis

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April 02, 2025

Dealership Rating
Employee Rating

My experience with Folsom Lake Ford has been excellent, from the vehicle purchase through all service appointments. Their customer service is excellent. More

by gaged4243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lacey Payton

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April 01, 2025

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Employee Rating

i had a good experience with dropping off my truck and the service experience i had. More

by TCRAFT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2025

Folsom Lake Ford responded

Thank you for your positive feedback! We're thrilled to hear that you had a good experience with dropping off your truck and our service at Folsom Lake Ford. We appreciate your support and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

April 01, 2025

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Employee Rating

I bought service for my truck when I bought it-through 2028. To my surprise it was a good decision, it has worked out well More

by DANMURPHY052
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Willis

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Apr 02, 2025

Folsom Lake Ford responded

Thank you for sharing your experience with us! We're glad to hear that the service plan you purchased for your truck has been a great decision and is working out well. At Folsom Lake Ford, we strive to provide valuable options for our customers. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 31, 2025

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Employee Rating

Everything was great as always, This is the only place I go for service on my vehicles! More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2025

Folsom Lake Ford responded

Thank you for your fantastic review! We're thrilled to hear that everything was great during your visit to Folsom Lake Ford. It's wonderful to know that you trust us with the service of your vehicles. We look forward to seeing you again next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 31, 2025

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Employee Rating

Great people great service and great pricing. They have a shuttle service that's great More

by evalentin66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Great person

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Apr 02, 2025

Folsom Lake Ford responded

Thank you for your kind words! We truly appreciate your positive feedback about the great service and pricing at Folsom Lake Ford. We're glad to hear you enjoyed our shuttle service as well. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 28, 2025

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Employee Rating

Did a great job. Had my car fixed in less than 5 hours. Very communicative. More

by ERIKALEWIS13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 02, 2025

Folsom Lake Ford responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Folsom Lake Ford and that we were able to fix your car in less than 5 hours. Communication is key for us, and we're glad you appreciated it. We look forward to serving you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 27, 2025

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Employee Rating

They did a fantastic job looking forward to future purchases I'm very happy thank you More

by BPOOLE11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna

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March 25, 2025

Dealership Rating
Employee Rating

Amazing service provided by Tommy and my truck came out driving straight and comfortable again More

by GCWSTANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2025

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that Tommy provided you with amazing service and that your truck is driving straight and comfortable again. At Folsom Lake Ford, I strive to ensure our customers are satisfied with their vehicles. I look forward to seeing you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

March 24, 2025

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Employee Rating

I will definitely go back. Quick and clean service. Left my car very clean and on time. More

by edith_derheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 27, 2025

Folsom Lake Ford responded

Thank you for your wonderful review, Edith! I am happy to hear that you had a quick and clean service experience at Folsom Lake Ford. We take pride in leaving your car in great condition and appreciate your trust in us. We look forward to welcoming you back next time! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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