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James Fuhs
James Fuhs at Folsom Lake Ford
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James Fuhs

Parts & Service Director

Folsom Lake Ford

12755 Folsom Blvd
Folsom, CA 95630

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4.8
690 Reviews
4.8

690 Reviews

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690 Reviews of James Fuhs

December 22, 2024

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Employee Rating

Brigitte was fantastic as usual. Thank you to Wayne "Shuttle driver", Tom Zraick, Robby Zepponi, Dan Frye and Chuck the parts manager. Not to forget there is a new cashier (sorry I f More

by CAVEMANTURNER
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson , Brigitte, Dan, Chuck, Robbie, Tom, Wayne

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December 19, 2024

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Very professional. Service was completed ahead of estimated time. Comfortable ans inviting waiting area. Everyone was very nice. More

by MARYKINGSHILL
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Recommend Dealer
Yes
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Dec 21, 2024

Folsom Lake Ford responded

Thank you for your wonderful review, Mary! We're thrilled to hear that you found our service professional and efficient, and that you enjoyed our comfortable waiting area. At Folsom Lake Ford, we always strive to create a welcoming environment for our customers. We appreciate your kind words and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 15, 2024

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Folsom Lake Service is very knowledgeable and gives excellent service. My service advisor Jay is great with following up with me. He also explains any questions I may have in detail. More

by CHRISTYJONES44
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Skye Mascadri, Mike Wrigley, Greg Dobbins, Paul Campagna

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Dec 17, 2024

Folsom Lake Ford responded

Thank you for your kind words! I'm thrilled to hear that you had a great experience with our knowledgeable service team at Folsom Lake Ford and that Jay provided excellent service by following up and answering your questions in detail. I appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 14, 2024

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Quick service and great customer service. Greeted with a smile and communication was great throughout the process. Jim in Quick Lane is a PRO! More

by GDOBBINS2
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Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2024

Folsom Lake Ford responded

Thank you for your wonderful review! I'm thrilled to hear that you had a great experience at Folsom Lake Ford. It's fantastic that Jim in Quick Lane provided such excellent service with communication and a welcoming smile. I appreciate your feedback and hope to see you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 14, 2024

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Employee Rating

Good communication Friendly person Explain everything that was happening Let me know when it would be done More

by JJGIVENSSR
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Service Communication
Recommend Dealer
Yes
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Dec 17, 2024

Folsom Lake Ford responded

Thank you for your wonderful review! I'm glad to hear you had a positive experience with us at Folsom Lake Ford. We pride ourselves on open communication and ensuring our customers feel informed throughout the process. I appreciate your support and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 13, 2024

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It's a place I can trust. no issues or complaints to report at all More

by DIANA.DOOLIN
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Recommend Dealer
Yes
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Dec 17, 2024

Folsom Lake Ford responded

Thank you for your wonderful review! We’re glad to hear that you felt a sense of trust at Folsom Lake Ford and had a positive experience. We appreciate your feedback and look forward to assisting you again in the future! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 13, 2024

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Employee Rating

I had quick and courteous service I would highly recommend Ford to friends and family More

by RHATCH16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jon Peterson, Paul Campagna

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Dec 17, 2024

Folsom Lake Ford responded

Thank you for your wonderful review! We're thrilled to hear that you had a quick and courteous experience at Folsom Lake Ford. Your recommendation means a lot to us, and we’re grateful for your support. We look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 13, 2024

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Employee Rating

Service at Folsom Ford has always been excellent. I will continue to bring my vehicle to that dealership when I need it serviced. More

by mattjlrhyne
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 17, 2024

Folsom Lake Ford responded

Thank you for your kind words! We truly appreciate your loyalty to Folsom Lake Ford and are delighted to hear that you've consistently received excellent service. We look forward to seeing you again for your vehicle's next service! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 11, 2024

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Employee Rating

A b c d e f g h i j k l m n o p More

by MLOOMIS1955
Recommend Dealer
Yes
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Dec 12, 2024

Folsom Lake Ford responded

Thank you so much for your five-star rating! We appreciate your support of Folsom Lake Ford and look forward to assisting you again in the future. If you have any questions or need further assistance, please feel free to reach out! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

December 11, 2024

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Employee Rating

Great service department. Keep you informed on a timely basis.Lacy and Jim are grear. More

by JIM.CLIFTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

Folsom Lake Ford responded

Thank you for your kind words! We're delighted to hear that you had a great experience with our service department at Folsom Lake Ford. It's wonderful to know that Lacy and Jim were able to keep you informed throughout the process. We appreciate your feedback and look forward to seeing you again soon! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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