James Forcina
James Forcina at Ferman Volvo Cars of Tarpon Springs
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James Forcina

Service Advisor

Ferman Volvo Cars of Tarpon Springs

43520 US Highway 19 North
Tarpon Springs, FL 34689

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4.9
129 Reviews
4.9

129 Reviews

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129 Reviews of James Forcina

January 16, 2025

Dealership Rating
Employee Rating

Really bad. Really bad. Really bad. Really bad Really bad Rally bad. Really bad. REALLY BAD. More

by jbiondishannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sharon O'Connor

Jan 17, 2025

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 14, 2025

Dealership Rating
Employee Rating

Everyone I encounter is pleasant to deal with. The work is done fast and efficiently and they take great care with my Volvo. I feel like a valued customer. More

by dani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor

Jan 15, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 11, 2025

Dealership Rating
Employee Rating

Probably the best service experience I have ever had, with quick and efficient service and the staff was just terrific. More

by christamfar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor

Jan 13, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 10, 2025

Dealership Rating
Employee Rating

Dropped car for annual Service and software update. Waited until it was done. When we drove away, immediately several warning lights were flashing and had to turn around and come back. Super frustratin More

by jimshorttampabay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sharon O'Connor

Jan 13, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review. Please contact us to let us know how we can better serve in the future!

January 10, 2025

Dealership Rating
Employee Rating

The repairs to the car were done well and got the car back in good working condition More

by davidrnewsome6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor

Jan 13, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 09, 2025

Dealership Rating
Employee Rating

they gave me great service at this dealership, i will definitely come back to service my vehicle More

by ujkajohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor

Jan 10, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 03, 2025

Dealership Rating
Employee Rating

The dealership was clean, and the service department staff were friendly and polite. They serviced my car quickly and everything was low pressure. The only reason I didn't give them 5 stars was the cost More

by ButterflyX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor

Jan 06, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 02, 2025

Dealership Rating
Employee Rating

Dealership is clean, loaner was clean, service advisor was polite and easy to qork with. No surprises More

by dkimball3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor

Jan 03, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 02, 2025

Dealership Rating
Employee Rating

I was excited to purchase a new car, however I had to spend hours to bring the Volvo to standard. More

by nikkitran01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 03, 2025

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

December 30, 2024

Dealership Rating
Employee Rating

We have had a good experience purchasing vehicles from the dealership as well having a pleasant experience with the service department More

by karr04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 02, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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