James Forcina
James Forcina at Ferman Volvo Cars of Tarpon Springs
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James Forcina

Service Advisor

Ferman Volvo Cars of Tarpon Springs

43520 US Highway 19 North
Tarpon Springs, FL 34689

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4.9
151 Reviews
4.9

151 Reviews

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151 Reviews of James Forcina

March 26, 2025

Dealership Rating
Employee Rating

Jim did a wonderful job and there was absolutely no pressure with the sale. We went back multiple times before we actually purchased the car More

by djlink3466
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, James Baker

Mar 27, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 24, 2025

Dealership Rating
Employee Rating

Great clean waiting area with snacks. Service completed as promised in timely fashion. When complete car given back fully cleaned and washed More

by lesliefeliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christine Janes

Mar 25, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 23, 2025

Dealership Rating
Employee Rating

Josh was not pushy, easy to talk to and followed up with updated information on my delivery. More

by gabiestewartfl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, Josh McCain

Mar 24, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2025

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Employee Rating

Regrettable. The expectations set were the opposite of the reality. Your fee for cc use is damaging your customer support. Your desk clerk shared the complaint le More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sharon O'Connor

Mar 24, 2025

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

March 22, 2025

Dealership Rating
Employee Rating

The service department at Ferman Volvo in Tarpon Springs is outstanding! The service advisors are very knowledgeable with whatever problem you may be experiencing, and they are all great to work with! More

by leslie.hourdas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor , Christine, Jackie

Mar 24, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 22, 2025

Dealership Rating
Employee Rating

The Service Dept. @ Ferman Volvo is Outstanding & Professional!!! Ferman is a long standing and trustworthy car dealership family throughout Pinellas County/Tampa Bay More

by Arnaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor

Mar 24, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 11, 2025

Dealership Rating
Employee Rating

Jackie, James and Christine resolved my XC 60 issue. I really don’t think that there anything else to say. More

by Bill D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Baker , Jackie

Mar 12, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 08, 2025

Dealership Rating
Employee Rating

Good to work with as always. Takes good care of my vehicle. Timely and helpful. More

by susanlallen56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor

Mar 11, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 05, 2025

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Employee Rating

Great service and done in a timely manner. Also very good communication regarding the progress. More

by cathydaley52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 05, 2025

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Employee Rating

The folks at Ferman are just the best. They are attentive to my needs, taking an interest in satisfying the concerns that brought me to them in a timely manner. I always leave feeling th More

by mcdanielannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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