James Ferguson

We have been Metro Lexus customers since 1996. I have dealt with Matt Long for last 3 cars. He is extremely professional and his great listening skills makes him very easy to deal with. I appreci I have dealt with Matt Long for last 3 cars. He is extremely professional and his great listening skills makes him very easy to deal with. I appreciate the way Matt follows up without the extreme pressure that car people are known for. The whole dealership at Metro is excellent experience. I particularly enjoy Cordis Bunch in service. Tysean was excellent in explaining the car’s newest features. I expect we will be dealing with Matt and Metro Lexus for many years to come. More

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Simon is very knowledgeable and professional in all aspects of what was a great buying experience. Have been with Metro Lexus since 2007 and they are the best dealership I have ever worked with. aspects of what was a great buying experience. Have been with Metro Lexus since 2007 and they are the best dealership I have ever worked with. More

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It’s because of people like Christian Miller and Michael and Jeff in the service department for the reason that we purchase our cars here and Jeff in the service department for the reason that we purchase our cars here More

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Great service always. Technicians very helpful and knowledgable .Customer service awesome and always polite to me. Technicians very helpful and knowledgable .Customer service awesome and always polite to me. More

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James replaced the battery in the remote key. He was outstanding answering various questions. My husband and I compare Metro Lexus to the old-fashioned car dealership in the 1980s. He was outstanding answering various questions. My husband and I compare Metro Lexus to the old-fashioned car dealership in the 1980s. More

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Kevin is absolutely the best! I send my family. My friends. I tell them they don’t need to call me and ask questions about their deal. I’ve been in the automotive business 35 ye I send my family. My friends. I tell them they don’t need to call me and ask questions about their deal. I’ve been in the automotive business 35 years as a technician. He does the right thing. Every time. Thanks again Kevin!! More

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First Class Dealership. Clean, professional and comfortable. No fake “niceness”… everyone seems to be “liking” their day and are happy to be at work! Clean, professional and comfortable. No fake “niceness”… everyone seems to be “liking” their day and are happy to be at work! More

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Terry & Mike were GREAT in helping locate and sell me the ES350 I was looking for.Skylar was excellent in explaining the features of my new car. I will always return to Metro for future purchases vs. going t ES350 I was looking for.Skylar was excellent in explaining the features of my new car. I will always return to Metro for future purchases vs. going to the much closer Lexus/Akron dealership due to professionalism and courteousy More

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Amazing customer service complimented by an outstanding consulant. You are not a customer, you are a guest. Maia was extremely helpful and responsive. Her warm smile and outgoing personality make the buyi consulant. You are not a customer, you are a guest. Maia was extremely helpful and responsive. Her warm smile and outgoing personality make the buying experience that much better. You have a customer for life. She went out of her way to ensure the vehicle was delivered in a timely manner. A world class experience. More

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