James Dutton

The car buying experience at Classic Pre-Owned is, in my experience, positive and on par with other dealerships, however, woe to the luckless customer who later needs service/repair on the vehicle they have experience, positive and on par with other dealerships, however, woe to the luckless customer who later needs service/repair on the vehicle they have purchased from Classic. The company's service department is the most blatantly dishonest and predatory entity I've dealt with in my half-century of buying vehicles. In addition to charging exponentially higher repair fees than other shops, they will fabricate problems with your vehicle that aren't (and I have irrefutable physical evidence of this). And even when you catch them in multiple lies and present irrefutable evidence, they dance around the issue and continue to defend the lie. My advice to anyone considering having their vehicle serviced/repaired at Classic Pre-Owned Service is to first research the repair, check average prices across the web, and save a HUGE amount of time, money, and heartache. More

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Classic is always there to help us whether it be body repair or maintenance issues. Top notch staff and a pleasure to work with. David Sands Fleet - Crawford Services repair or maintenance issues. Top notch staff and a pleasure to work with. David Sands Fleet - Crawford Services More

by david.sands Verified Customer Verified Customer

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Having my entire motor replaced at GM's cost due to it being under the extended warranty was Outstanding. Thanks Clasdic Cheverolet for taking Great care of your customers.. being under the extended warranty was Outstanding. Thanks Clasdic Cheverolet for taking Great care of your customers.. More

by DAVIDPEREZ Verified Customer Verified Customer

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My experience with service on my automobiles at Classic in Grapevine has been top notch. Jacob has been an awesome advisor to work with and I highly recommend the service team at this location. in Grapevine has been top notch. Jacob has been an awesome advisor to work with and I highly recommend the service team at this location. More

by reaca01 Verified Customer Verified Customer

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an excellant resullt having my vehicle serviced ok ok ok ok ok ok pk ok ok ok ok pk ok More

by JVS0618 Verified Customer Verified Customer

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Excellent every step of the way! Easiest vehicle purchase ever from start to finish. Thank you! Easiest vehicle purchase ever from start to finish. Thank you! More

by GRIFFITHTX Verified Customer Verified Customer

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Always happy when I leave. It’s a real pleasure to do business with professionals. It’s a real pleasure to do business with professionals. More

by JIMHOPSON1 Verified Customer Verified Customer

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Sold me a new van without a spare tire. Sold me a van that is governed at 70 MPH Would not have purchased it if I had been advised of the governor setting. Sold me a van that is governed at 70 MPH Would not have purchased it if I had been advised of the governor setting. More

by SHILL13 Verified Customer Verified Customer

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Classic Chevrolet did a wonderful awesome job on my Chevy Silverado truck and Mr. James Dutton really, really great keeping me informed on what’s going on I really do appreciate that. Classic Chevrolet is th Silverado truck and Mr. James Dutton really, really great keeping me informed on what’s going on I really do appreciate that. Classic Chevrolet is the best in Texas I really enjoy the difference. More

by TVGABRIEL Verified Customer Verified Customer

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I feel that my experience from brand new purchase up to my last visit, Classic has been overwhelming with tremendous service and care for myself and my truck. I am looking forward to my next purchase from my last visit, Classic has been overwhelming with tremendous service and care for myself and my truck. I am looking forward to my next purchase from Classic in the coming years. More

by ELLIOTTEDWARD Verified Customer Verified Customer

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