James Dunn
James Dunn at Martin Chevrolet
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James Dunn

Finance Manager

Martin Chevrolet

5220 Northwest Hwy
Crystal Lake, IL 60014

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4.9
532 Reviews
4.9

532 Reviews

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532 Reviews of James Dunn

January 18, 2025

Dealership Rating
Employee Rating

David & AJ are top notch But service dept did well except Wish they communicated just a little bit better! More

by JAMESSUNDQUIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: OC Cardoso, Blake Hill , David Savodge 5 stars

Jan 22, 2025

Martin Chevrolet responded

James, We really appreciate the high star rating and your honest feedback. Communication means a lot to us, and we’re dedicated to improving! Thanks again! - Martin Chevrolet

January 15, 2025

Dealership Rating
Employee Rating

The Martin Chevy family in Crystal lake make it a very welcoming and friendly atmosphere. They make you feel right at home. More

by cachood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Phil Canty, Mike Lakhani

Jan 17, 2025

Martin Chevrolet responded

We want all our clients to have a comfortable and stress-free experience with us! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Martin Chevrolet

December 10, 2024

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Very good people. Respectful of customers time, interest and needs. Definitely one of the better car buying experiences More

by KRP33
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Blake Hill

Dec 23, 2024

Martin Chevrolet responded

Congratulations on your new vehicle! We're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. - Martin Chevrolet

November 28, 2024

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Outstanding customer service and knowledge! ! Always going out of their way to make a customer happy!! More

by Chris
Service Price Transparency
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Recommend Dealer
Yes
Dec 02, 2024

Martin Chevrolet responded

Chris, Your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!\ -Martin Chevrolet

November 28, 2024

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Employee Rating

I am really happy with my purchase. Our salesperson, Adam, was very helpful and got straight to the point. They also offered a decent price for my trade-in. The only reason I am giving More

by lijurajan05
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Phil Canty, Adam Arliskas

Dec 02, 2024

Martin Chevrolet responded

Thank you so much for choosing us for your new vehicle! We're thrilled to hear you're happy with it and look forward to being part of your journey for many years ahead. Enjoy the ride! - Martin Chevrolet

November 16, 2024

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Martin Chevrolet always makes me feel good about anything that makes my car more comfortable and up to date with all the things that make my car run efficiently. More

by TonyKrotz413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 20, 2024

Martin Chevrolet responded

Tony, Thanks a bunch for your awesome rating! We're thrilled we could give you a great experience. If there's anything else we can do for you, just let us know—we’re here to help! - Martin Chevrolet

November 13, 2024

Dealership Rating
Employee Rating

Chris was helpful, informative, and personable. Whenever I go back for service, he's my guy. More

by TBoneSlam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jack Lazzara, Chris Harris

Nov 20, 2024

Martin Chevrolet responded

We're thrilled to hear you had a great experience with us! Thank you for choosing us and we can't wait to see you again next time around! - Martin Chevrolet

November 10, 2024

Dealership Rating
Employee Rating

The Martin dealership has always provided us with honest, topnotch ,affordable service. Always,on time and profffesionally done. More

by Morgans5828
Recommend Dealer
Yes
Nov 20, 2024

Martin Chevrolet responded

Thanks a bunch for your kind words about Martin Chevrolet! Feel free to get in touch if there's ever anything else we can help with! - Martin Chevrolet

November 06, 2024

Dealership Rating
Employee Rating

Outstanding sales and service departments as well as the family friendly support staff. They have always been helpful and accommodating More

by hdbyyker97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 08, 2024

Martin Chevrolet responded

Thank you! We are thrilled to read such a nice review! Take care and see you again next time! - Martin Chevrolet

November 04, 2024

Dealership Rating
Employee Rating

Ralph is always straight forward and willing to answer all questions. I have told friends to ask for him. More

by tgliot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ralph Stalesky

Nov 08, 2024

Martin Chevrolet responded

Thank you for your kind review! We appreciate your recommendation and will be sure to pass along your compliments to Ralph! - Martin Chevrolet

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