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James Drake
18 Reviews
Dealership Experience
6 yrs
Industry Experience
23 yrs, 11 mos
Languages Spoken
English
18 Reviews of James Drake
April 03, 2023
Everyone was excellent to work with especially James the salesman I dealt with! Every person was kind, polite, and there was no sense of anyone being "pushy" about anyrhing. I would highly recommend the dea salesman I dealt with! Every person was kind, polite, and there was no sense of anyone being "pushy" about anyrhing. I would highly recommend the dealership and also James! More
by Shannon P
Other Employees Tagged: Bryan Escott
June 03, 2021
I took my car back telling them something was wrong but they kept giving me to run around then they send me down the street to some other dealer place they kept giving me to run around then they send me down the street to some other dealer place More
by NAJONES010
Verified CustomerOther Employees Tagged: Matt Heilmann, JENNIFER LEEDS, Jeffrey Rosen, Chrissy Walsh
December 08, 2020
I came in knowing the vehicles I wanted to compare and my salesman had them ready for me to test drive. I got all the features I wanted and the accessories I wanted. Amazing experience! salesman had them ready for me to test drive. I got all the features I wanted and the accessories I wanted. Amazing experience! More
by FADINGAWAY017
Other Employees Tagged: Bryan Escott
October 27, 2020
Reached out to this dealership in April 2020. During my communication all done online, terms and price were negotiated for my new Outback lease. No hidden secrets. Step up and dealt with me for new busi communication all done online, terms and price were negotiated for my new Outback lease. No hidden secrets. Step up and dealt with me for new business. Subaru is head over heals with service and overall product. This coming from someone who has been a Honda customer for over 20 years. A special shout out for Bryan Escott! More
by JamesRG
Other Employees Tagged: Bryan Escott , JENNIFER LEEDS
October 20, 2020
Had a fantastic experience buying my vehicle from Subaru of Bedford. James was great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. of Bedford. James was great to work with. It was a one-stop shop for all of my questions and made car buying a worry-free experience. More
by GASIC.M
Other Employees Tagged: Bryan Escott
September 30, 2020
My experience with Ganley Bedford was very unique. I went in for a recall on my '16 Crosstrek and while waiting worked with sales regarding their "Trade Up" program. In the most simple and comforting manner, in for a recall on my '16 Crosstrek and while waiting worked with sales regarding their "Trade Up" program. In the most simple and comforting manner, I ended up leaving in a brand new 2021 Crosstrek. Everyone involved listened to my needs and concerned and addressed them one by one. They were very easy to work with and genuinely seemed to care. James is a fantastic salesperson who does not exhibit those stereotypical traits. He spoke to me as an acquaintance and as someone he genuinely wanted to help. There was zero pressure, he made sure I was comfortable and was willing to accept a no response from me. Thankfully, he didn't have to. Compared to my first car buying experienced from a non-disclosed dealership, Ganley Subaru of Bedford completely reversed my view on dealerships. I cannot be more pleased with this experience and am still in shock and how quick and simple it ended up being. More
by ZAC_BAYER
Other Employees Tagged: TIM CUSICK, Jeffrey Rosen, Chrissy Walsh
September 07, 2020
Friendly service that goes above expectations to make it a hassle free buying experience. James was a zero-pressure salesman and Alana went above and beyond in her help with title change and warranty info. a hassle free buying experience. James was a zero-pressure salesman and Alana went above and beyond in her help with title change and warranty info. Thanks to all! More
by MCARY1982
Other Employees Tagged: Alana Snyder
September 07, 2020
I have purchased multiple cars from this dealership. I feel like it is well organized, managed effectively and has employees that care about you as a customer. I would recommend them to friends and fami feel like it is well organized, managed effectively and has employees that care about you as a customer. I would recommend them to friends and family. More
by THOMASARICCI
Other Employees Tagged: Bryan Escott , Jeffrey Rosen
June 30, 2020
Easy to work with I started with email conversations. I then wet into the dealership and met AJ and he was a pleasure. Bryan in management was great as well. They wo I started with email conversations. I then wet into the dealership and met AJ and he was a pleasure. Bryan in management was great as well. They worked hard to put a deal together for us. We enjoyed all the employees we dealt with. Would recommend this dealership! More
by ANNIESTURGES
Other Employees Tagged: Bryan Escott , Andrew Cabot
June 13, 2020
Great buying experience Traded in my 2016 Outback for a 2020 Crosstrek. Great experience through the entire process. AJ was great to work with, and secured me the vehicle I Traded in my 2016 Outback for a 2020 Crosstrek. Great experience through the entire process. AJ was great to work with, and secured me the vehicle I wanted. Also had the opportunity to work with James Drake, and he was great as well. Excellent communication throughout the process. All in all, an excellent experience from start to finish. And I recommend the service department as well. More
by GJ
Other Employees Tagged: Bryan Escott , Andrew Cabot, Jeffrey Rosen
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