James Comer

My wife and I pulled onto the lot at approximately 5:30PM on a Saturday evening. We had spent the afternoon looking at vehicles and we ourselves were getting tired. I drove around the lot and could not loc on a Saturday evening. We had spent the afternoon looking at vehicles and we ourselves were getting tired. I drove around the lot and could not locate the vehicle we had seen online. The dealership was looking pretty quiet as you can imagine that close to closing time on a Saturday. As we drove by the wash bay, my wife spotted the vehicle we were hoping to look at. As I was driving through the lot slowly, I was flagged down by James Comer who was moving vehicles to prepare for closing I assume. Anyway, James had his window down and asked if he could help. I told him the vehicle we were interested in seeing was in the wash bay. He indicated the vehicle may be sold but it wasn't completely a closed deal, but he could let me know Monday. I provided him my phone number and I was allowed to quickly walk around the vehicle inside the wash bay. A couple things that stuck out to me was that he would not sell a vehicle if he had promised to hold until Monday. Secondly, he could have completely ignored someone driving around the lot that late on a Saturday, but he didn't. The following Monday, James called me and let me know the vehicle was still available if I would like to come see it. I live an hour and half away from Ed Martin and I wanted to, but Monday wasn't going to work for us. James and I scheduled to meet on Wednesday, and we made the trip. We arrived and met with James on a more formal introduction and was provided the keys for a test drive and off we went. We returned and met with James, and I spoke with him about the vehicle. I was very up front with James and in the end, we were able to close the deal. James is a great listener! I wasn't in a position where we had to have a vehicle, which is a blessing. I didn't want to haggle back and forth. I wanted his best offer and if it was acceptable we would move forward. We didn't spend a ton of time going back and forth. I appreciate his willingness to listen. I highly recommend James, and he will be my first call when I'm in the market for another vehicle. More

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I had the pleasure of working with James for the purchase of my family's Nissan Rogue. James greeted us at the door to the dealership and his professionalism continued during and after the purchasing process of my family's Nissan Rogue. James greeted us at the door to the dealership and his professionalism continued during and after the purchasing process. We are extremely happy with the level of service provided by James and the rest of the staff at Ed Martin Nissan of Fishers. We WILL be back! More

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