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James Charm
James Charm at Superstition Springs Lexus
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James Charm

Sales Professional

Superstition Springs Lexus

6206 East Test Drive
Mesa, AZ 85206

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4.9
11 Reviews
4.9

11 Reviews

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11 Reviews of James Charm

December 19, 2024

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Employee Rating

The service is very good and I like the car very much. I will recommend it to my friends. More

by taotedm505
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Vince Bruno, Greg Okolita, Jeanine Baliton, Lorelei Costello, Tristan Ingram, Lorenzo Maldonado, Tracy Martin, Karl Schoneman

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Dec 20, 2024

Superstition Springs Lexus responded

Thanks! We're thrilled to hear you enjoyed the service and love your car. Your recommendation means a lot to us! We look forward to serving you and your friends in the future.

December 10, 2024

Dealership Rating
Employee Rating

Very professional. Everything done as promised and in a timely manner. Very good deal with the sale. More

by JON.MacKINNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Bryant, Salma Albashir, Mayra Reynoza

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Dec 11, 2024

Superstition Springs Lexus responded

Thanks for the fantastic feedback, Jon! We're thrilled to hear that you had a great experience and found value in our service. We appreciate your support and look forward to serving you again in the future!

November 24, 2024

Dealership Rating
Employee Rating

Considerate, courteous, informative clearly explained service. Dito doto dito tito dito dito dito dito dito. More

by lybesq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 25, 2024

Superstition Springs Lexus responded

Thanks for the fantastic feedback! We're thrilled to hear you found our service clear and informative. Your support means a lot to us, and we look forward to continuing to provide you with great experiences!

November 10, 2024

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Employee Rating

Great ES350 2025 Flawless transaction Tailored for our time on a Sat . Praise honest 10 More

by jessiehornm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Salma Albashir, Jeanine Baliton, Lorelei Costello, Joe Christy, Marc Dent, Tristan Ingram, John Inocencio, Lorenzo Maldonado, Tracy Martin

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Nov 11, 2024

Superstition Springs Lexus responded

Thanks, Jessie! We're thrilled to hear you had a flawless experience with the ES350 2025. Your praise means a lot to us, and we're glad we could tailor the transaction to fit your schedule. Looking forward to serving you again!

November 09, 2024

Dealership Rating
Employee Rating

Our family has done business with Superstition Spring for over three decades. Excellent Service with Reasonable Prices on there Cars and Service. Brent has been true to his words, a good team leader, ver More

by villajean1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Atanasio , Front desk and service personnel welcome you with a smile.

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Nov 11, 2024

Superstition Springs Lexus responded

Thank you! We’re thrilled to hear about your positive experiences over the years. Our team strives to create a welcoming atmosphere, and it’s great to know Brent and Phil have made a lasting impression. We look forward to serving you and your family for many more years!

October 05, 2024

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Employee Rating

I always receive an honest opinion about car services that are needed. I am never pressured into purchasing additional service air it is not in my budget. I am always pleased with the exceptional quality More

by carreracrystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vince Bruno, Doug Martin, Greg Okolita, Bernard Bryant , Doug Hill

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Oct 08, 2024

Superstition Springs Lexus responded

Thank you, Crystal! We’re thrilled to hear you feel valued and informed about your car services. Your satisfaction means a lot to us, and we’re glad to have you as part of the Superstition Springs Lexus family. Looking forward to continuing to serve you!

September 17, 2024

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Employee Rating

Always clear about costs, pleasant , thoughtful and respectful. Pays attention to clients. During wait times, drinks hot and cold are available More

by Sbsm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 18, 2024

Superstition Springs Lexus responded

Thanks, Steve! We're thrilled to hear about your positive experience with Miguel. Our team strives to provide top-notch service, and it’s great to know that we could handle the unexpected smoothly for you. We appreciate your feedback!

September 12, 2024

Dealership Rating
Employee Rating

Highly recommend Superstition Springs dealership for their continued professionalism and courtesy in car sales and service. More

by lindamariasuarez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mendoza

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Sep 17, 2024

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a great experience with our team. Professionalism and courtesy are our top priorities, and your recommendation means the world to us. We look forward to serving you again in the future!

September 10, 2024

Dealership Rating
Employee Rating

The staff is very friendly and they always keep my car running in tip top shape More

by jamesthibideau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 16, 2024

Superstition Springs Lexus responded

Thank you! We're thrilled to hear you had a great experience with our team. Keeping your car in top shape is our priority, and your kind words motivate us to keep up the good work! We appreciate your support!

September 06, 2024

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Employee Rating

Always polite and efficient. Care for car wash amazing as always. I appreciate the care and respect from the entire crew at Superstion Springs Lexus. More

by FXVAITKUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 12, 2024

Superstition Springs Lexus responded

Thank you for your kind words! We're thrilled to hear that you consistently have a positive experience with our team and appreciate the care we take with your car. Your satisfaction is our top priority, and we're grateful for your continued trust in us. If there's anything more we can do for you, please let us know!

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