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James Castle
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James Castle
Parts Specialist - Certified Used Cars
Hyundai of New Port Richey
3936 U.S. Hwy 19
New Port Richey, FL 34652
9 Reviews
9 Reviews of James Castle
May 21, 2019
Replace Hyundai did a great job and replacing broken pieces on my car their warranty department is awesome there service in our is awesome and very friendly q Hyundai did a great job and replacing broken pieces on my car their warranty department is awesome there service in our is awesome and very friendly quick and easy thank you Hyundai More
by millicanjoey
Verified CustomerOther Employees Tagged: John Little, Mike Patten, J.V. Nicolas, Lily Cawley, Barry Roach, Joey Mayo
May 08, 2019
Great Service & Understanding I called for an appointment at 11 am on Monday 6th of May, and got an appointment for 2pm that same day. Unheard of in the world of business. The staf I called for an appointment at 11 am on Monday 6th of May, and got an appointment for 2pm that same day. Unheard of in the world of business. The staff that handled my call was outstanding, the Tech that handled my appointment was informed and helpful in explaining everything that was going to be done. The parts department made sure that my parts Were There waiting for me when I showed up for my appointment. All of them had less then 3 hours to get everything together for me when I showed up. Now...This is what I call Outstand Service on all levels. Part, Appointment, and Tech Service. All of this gives me reason to believe that I will get the Best Results, and Best People working on my car. More
by FRANKIEV2000
Other Employees Tagged: Garrett Mixon
March 19, 2019
Rip off ; diagnosis fee without making specific diagnosis. Nobody informed customer when special order parts arrived Dealer price for parts and labor are three times higher than market price !!! Techs need Nobody informed customer when special order parts arrived Dealer price for parts and labor are three times higher than market price !!! Techs need more training at factory. They replaced a sensor for no reason and problem not rectified.customer paid for nothing ! Then they replaced computer under warranty and problem rectified .They experimenting with customers hard earned money!!No rental car/ shuttle . More
by Abe
Other Employees Tagged: Lily Cawley
November 21, 2018
excellent service and work good service rep answered all good service good work service rep very innformative and answered all questions. gave me confidence in wanting to come back and will be back again good service good work service rep very innformative and answered all questions. gave me confidence in wanting to come back and will be back again More
by oshawa1
Other Employees Tagged: Roy Landis
October 24, 2018
Great service The service, sales, and parts staff are amazing I would recommend them to everyone one I know. The service department was amazing and the detail was g The service, sales, and parts staff are amazing I would recommend them to everyone one I know. The service department was amazing and the detail was great. More
by JOSH.MCCABE50
Other Employees Tagged: John Little, Dave Frazier, Bruce Dulau, Mark Salerno, James Prescott, Mike Lynch , Moji Abbasi, Katrina Heilig, Andrew Hutchinson
September 28, 2018
Very friendly Went in to get my antenna shark fin cover replaced and they were quick and friendly about it. And always remembered and referred to me by my name. Gre Went in to get my antenna shark fin cover replaced and they were quick and friendly about it. And always remembered and referred to me by my name. Great staff More
by ejsnyder95
September 07, 2018
Awesome!!! Thanks Drew and the whole team at the new car store, Had a great experience with the team. My car was done and washed in a very short time. Will be ba Thanks Drew and the whole team at the new car store, Had a great experience with the team. My car was done and washed in a very short time. Will be back. Thanks again Mary. More
by richedaughtry
Other Employees Tagged: Jeena Verdelotti, John Little, Mike Patten, John Arrington, Bruce Dulau , Moji Abbasi, Mary Boulahanis, Mike Casanova, Andrew Hutchinson
August 20, 2018
Great dealership Would highly recommend to friends best deals around New PORT RICHEY . friendly staff does outstand joball around. Helpful at every turn and knowledgea Would highly recommend to friends best deals around New PORT RICHEY . friendly staff does outstand joball around. Helpful at every turn and knowledgeable about the vehicles. More
by GENE19490
Other Employees Tagged: James Van Gelder, Bill Parente, Jeff Collier, Justin Denham , Kelly Deets, Gerry Zawalich
July 24, 2018
My experience The Hyundai at New Port Richey is where we buy all ours. Cause there is no other carve dealership that we will buy ours cars from. The Hyundai at New Port Richey is where we buy all ours. Cause there is no other carve dealership that we will buy ours cars from. More
by catalley
Other Employees Tagged: James Van Gelder, Bill Parente, Jeff Collier, James Prescott , Mary Boulahanis, Scott Fink, Naticia Martinez
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