James Brower

We recently had an extremely disappointing experience with Raceway Nissan. After seeing the Honda Accord LX listed for $21,400 on their website, we called the showroom to confirm the price and inquired a with Raceway Nissan. After seeing the Honda Accord LX listed for $21,400 on their website, we called the showroom to confirm the price and inquired about the total cost, including the on-road price. They confirmed the details, which prompted us to make the trip from Pennsylvania to New Jersey to purchase the car. However, upon arriving at the showroom, we were shocked to discover that the billing was completely different from what was communicated over the phone. They added approximately $3,500 for "accessories," which they claimed covered a standard inspection—something no other dealer charges for in this manner. This fee was never disclosed during our prior discussions or anywhere in their listings. Their deceptive practice of withholding the true costs upfront and luring customers to the showroom with false pricing is unacceptable. To make matters worse, while the salesperson initially agreed to waive the accessories charge, the finance manager later refused to honor this agreement. This entire experience revealed a severe lack of coordination within their team and a blatant disregard for transparency and customer satisfaction. Such unprofessionalism is both frustrating and disappointing. More

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Ahmed and Travis were absolutely exception from the moment I walked in the door. They were friendly, patient but most of all professional in every single way. They made the entire car buying process pa moment I walked in the door. They were friendly, patient but most of all professional in every single way. They made the entire car buying process painless and easy every step of the way. I would highly recommend them both if you are in the market for a new car, I cannot say enough about how they treated me, they were excellent. More

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He is simply amazing 💯 very helpful ❤️ He helped me get my first car 🥳🥳🥳 I'm so appreciate for Travis 😍 my first car 🥳🥳🥳 I'm so appreciate for Travis 😍 More

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Excellent service. I’ve never had a problem with the work being done. Have been coming here for years. One issue: focus on getting the customer out the door when his c I’ve never had a problem with the work being done. Have been coming here for years. One issue: focus on getting the customer out the door when his car is ready. More

by J.PERRY Verified Customer Verified Customer

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Jim was very helpful. . him and his crew made sure we were comfortable with the sale.. . him and his crew made sure we were comfortable with the sale.. More

by BIAGIO8489 Verified Customer Verified Customer

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Feel like I got a fair deal on a new Rogue,was happy with my salesman Jim and also Damon the finance person my salesman Jim and also Damon the finance person More

by MPCARBONE Verified Customer Verified Customer

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Very happy for the service. I would recommend my friends and family. see you next time. I would recommend my friends and family. see you next time. More

by SURI.1965@hotmail.com Verified Customer Verified Customer

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Fair prices. Willingness to work with customer. They give an accurate time it will take to finish the job. Willingness to work with customer. They give an accurate time it will take to finish the job. More

by Jayrestifo Verified Customer Verified Customer

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On time with my appointment helpful for service I needed.done in a reasonable time thank you. needed.done in a reasonable time thank you. More

by L.FRAWLEY Verified Customer Verified Customer

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Salesperson Jim Browser was easy to work with and made the process of buying a car easy. Financing process took a long time , which would be good to improve. they should also make sure customer gets c the process of buying a car easy. Financing process took a long time , which would be good to improve. they should also make sure customer gets copy of the paperwork as well, I haven't gotten mine yet More

by KINGOMPOWER Verified Customer Verified Customer

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