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James Brower
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21 Reviews
21 Reviews
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21 Reviews of James Brower
January 13, 2025
We recently had an extremely disappointing experience with Raceway Nissan. After seeing the Honda Accord LX listed for $21,400 on their website, we called the showroom to confirm the price and inquired a with Raceway Nissan. After seeing the Honda Accord LX listed for $21,400 on their website, we called the showroom to confirm the price and inquired about the total cost, including the on-road price. They confirmed the details, which prompted us to make the trip from Pennsylvania to New Jersey to purchase the car. However, upon arriving at the showroom, we were shocked to discover that the billing was completely different from what was communicated over the phone. They added approximately $3,500 for "accessories," which they claimed covered a standard inspection—something no other dealer charges for in this manner. This fee was never disclosed during our prior discussions or anywhere in their listings. Their deceptive practice of withholding the true costs upfront and luring customers to the showroom with false pricing is unacceptable. To make matters worse, while the salesperson initially agreed to waive the accessories charge, the finance manager later refused to honor this agreement. This entire experience revealed a severe lack of coordination within their team and a blatant disregard for transparency and customer satisfaction. Such unprofessionalism is both frustrating and disappointing. More
by Tasky
Other Employees Tagged: Travis Dunst
June 26, 2024
Ahmed and Travis were absolutely exception from the moment I walked in the door. They were friendly, patient but most of all professional in every single way. They made the entire car buying process pa moment I walked in the door. They were friendly, patient but most of all professional in every single way. They made the entire car buying process painless and easy every step of the way. I would highly recommend them both if you are in the market for a new car, I cannot say enough about how they treated me, they were excellent. More
by stevenpellicione
Other Employees Tagged: Travis Dunst , Ahmed Fayed
June 13, 2024
He is simply amazing 💯 very helpful ❤️ He helped me get my first car 🥳🥳🥳 I'm so appreciate for Travis 😍 my first car 🥳🥳🥳 I'm so appreciate for Travis 😍 More
by anaporchkhidze
Other Employees Tagged: Travis Dunst
November 10, 2023
Excellent service. I’ve never had a problem with the work being done. Have been coming here for years. One issue: focus on getting the customer out the door when his c I’ve never had a problem with the work being done. Have been coming here for years. One issue: focus on getting the customer out the door when his car is ready. More
by J.PERRY
Verified CustomerAugust 11, 2023
Fair prices. Willingness to work with customer. They give an accurate time it will take to finish the job. Willingness to work with customer. They give an accurate time it will take to finish the job. More
by Jayrestifo
Other Employees Tagged: Madison Perkins
August 09, 2023
On time with my appointment helpful for service I needed.done in a reasonable time thank you. needed.done in a reasonable time thank you. More
by L.FRAWLEY
Other Employees Tagged: Travis Dunst
August 09, 2023
Salesperson Jim Browser was easy to work with and made the process of buying a car easy. Financing process took a long time , which would be good to improve. they should also make sure customer gets c the process of buying a car easy. Financing process took a long time , which would be good to improve. they should also make sure customer gets copy of the paperwork as well, I haven't gotten mine yet More
by KINGOMPOWER
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