James Briars | Page 4

James is my FAVORITE service advisor at any Honda service dealership I have been to. He is consistently thoughtful and kind, and I’m always happy to see he’s working when I bring my car in. He explains every dealership I have been to. He is consistently thoughtful and kind, and I’m always happy to see he’s working when I bring my car in. He explains everything clearly and I feel properly informed, but never feel pressured. I drive 20 minutes out of my way to come here instead of the location that is 5 minutes from my house because of him and the service I receive here. More

by JACQUELINE MCGHEE Verified Customer Verified Customer

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Brought my '24 CRV in for scheduled warranty service. Also requested another check of a concern I had in the undercarriage/frame area of the vehicle. It was reported to me to be a non-issue, all okay. Ku Also requested another check of a concern I had in the undercarriage/frame area of the vehicle. It was reported to me to be a non-issue, all okay. Kudos to the technician who did the work on my vehicle. He caught a failing battery during a load test (dead cell); Honda replaced the warrantied battery, of course no charge. I am grateful for the tech's thoroughness in his work, catching the battery problem. If it is possible to recognize him for my thanks, please do so. I do not know the tech's name, only an assumed possible ID no. on my invoice: #223590. Thank you. More

by Gonefishing925 Verified Customer Verified Customer

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I’ve been there several times,always a good experience the job was done within the time I was quoted. the job was done within the time I was quoted. More

by KARLCSAPO Verified Customer Verified Customer

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Easy to setup appointment and the repair went quick and the staff where all great And the waiting room was one of the best I ever had to wait in the staff where all great And the waiting room was one of the best I ever had to wait in More

by marksnieg Verified Customer Verified Customer

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Very quick and reliable service. Friendly staff.also complete explanation of your problem in your vehicle. Excellent experience. Friendly staff.also complete explanation of your problem in your vehicle. Excellent experience. More

by MSDA1961 Verified Customer Verified Customer

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My car was taken for the appointment as promised I was told it would take an hour and a half it actually was shorter than that which I appreciated told it would take an hour and a half it actually was shorter than that which I appreciated More

by knewsh Verified Customer Verified Customer

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Dealer took care of our service needs. Made sure we got everything done to keep us on the road. Made sure we got everything done to keep us on the road. More

by esargis Verified Customer Verified Customer

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No one wants to unexpectedly need 4 new tires, brakes etc. (especially so close to Christmas). Kevin and the entire staff made the ordeal so much less painful by offering the benefit of their expert kno etc. (especially so close to Christmas). Kevin and the entire staff made the ordeal so much less painful by offering the benefit of their expert knowledge and experience. The options and their recommendations they presented were perfect and they never once “ fast talked” Or spoke over my head. Kevin was honest, professional and even empathetic! Sincerely, Carla Holmes PS:The good coffee in the waiting lobby was a nice touch (smile) More

by CTAVARES100 Verified Customer Verified Customer

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Excellent service. Mr Briars is a thorough professional. I have been going to him for years & he has never tried to upsell even once. Mr Briars is a thorough professional. I have been going to him for years & he has never tried to upsell even once. More

by gnvvarughese Verified Customer Verified Customer

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Conistently reliable service. Have been honest with reasonable wait time for service. I would recommend the service department to others. Have been honest with reasonable wait time for service. I would recommend the service department to others. More

by bsvo742421 Verified Customer Verified Customer

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