Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
James Birchman
James Birchman at Showcase Honda

James Birchman

Service Advisor

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

Contact Me
4.8
92 Reviews

Dealership Experience

3 yrs, 7 mos

Industry Experience

17 yrs, 4 mos

4.8

92 Reviews

Write a Review

92 Reviews of James Birchman

July 14, 2025

Dealership Rating
Employee Rating

Super nice, helped with everything I needed for my car, would absolutely come back for him and the wonderful service and hospitality the entire team shows. More

by Hautedrops
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, Cassie Allen, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman, Christian Silva

Report | Print
Jul 16, 2025

Showcase Honda responded

Thank you for taking the time to share your wonderful experience with us. We are thrilled to hear that our team provided you with exceptional service and hospitality during your visit. It means so much to know that we were able to help you with everything you needed for your vehicle and that you felt welcomed by our entire team. Your kind words about our service truly make our day. We look forward to serving you again in the future and continuing to provide the same level of care and support you experienced with us.

July 07, 2025

Dealership Rating
Employee Rating

The staff are professional, kind and easy to work with. I really appreciate their efforts! More

by BRIAN_MARKOSIAN
Recommend Dealer
Yes

Other Employees Tagged: Jerry Green

Report | Print

July 06, 2025

Dealership Rating
Employee Rating

Everyone is so nice . I tell all my friends how about Showcase Honda. Always get great customer service. Love James in the service department. More

by cindyemery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 10, 2025

Showcase Honda responded

Thank you for sharing your wonderful experience with us. It means so much to hear that our team consistently provides you with excellent service and that you feel comfortable recommending Showcase Honda to your friends. We truly appreciate your kind words about James in our service department - he will be thrilled to know how much his dedication and care have made a positive impact on your visits. Your loyalty and trust in our team motivate us to continue delivering the quality service you deserve.

July 05, 2025

Dealership Rating
Employee Rating

It was a good service and they washed the car for me and the guy took care of me very good More

by ANDYHOJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cassie Allen, Joseph Ungor

Report | Print
Jul 09, 2025

Showcase Honda responded

That's great to hear! We're so glad you had a good service experience and that the team washed your car for you. It's wonderful that the individual who assisted you took such great care of you. We appreciate your feedback!

June 27, 2025

Dealership Rating
Employee Rating

James was wonderful. Once he found the problem, evrrything was done quickly. I was also kept informed. More

by reillysreign
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print

June 24, 2025

Dealership Rating
Employee Rating

James has taken care of my Honda accord and maintenance fees in the most professional manner! I really appreciate him being patient with me and doing all he can to work with me, while also maintaining kind More

by angelinafigueroa1126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jun 25, 2025

Showcase Honda responded

Thank you for your kind words! We're glad to hear that James provided you with the professional care and support you needed. We understand that maintenance can be a challenge, and we're here to help make the process smoother. Your feedback is truly appreciated!

June 15, 2025

Dealership Rating
Employee Rating

Quite literally ALL THE SERVICE PEOPLE HAVE BEEN GREAT! Richard has been fantastic to everyone in my family from my grandfather, grandmother, mother, and to me. The sales people at showcase suck and we wi More

by Johnathan Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard York, Cassie Allen, Devin Suzuki

Report | Print
Jun 16, 2025

Showcase Honda responded

Thank you so much for the incredible feedback! We’re honored to have earned your family’s trust across generations — that means the world to us. Richard and the entire service team truly appreciate your kind words and ongoing support. While we're sorry to hear the sales experience didn’t meet expectations, we’re grateful that our service department continues to deliver for you. Your 11/10 rating and recommendation mean everything, and we look forward to continuing to take great care of you and your family!

June 13, 2025

Dealership Rating
Employee Rating

Nice and clean near restaurants walking distance friendly service and fast service nothing more said More

by sabre480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, Cassie Allen, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman, Jonathan Wilson, Joseph Ungor

Report | Print
Jun 16, 2025

Showcase Honda responded

Thanks for the great feedback! We're glad you enjoyed our friendly and fast service, as well as the convenient location. We appreciate your support and hope to see you again soon!

June 05, 2025

Dealership Rating
Employee Rating

Always treat me with respect even as a woman which has not happened at others in the past. More

by KMERLO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Natalie in dealer trade!

Report | Print
Jun 09, 2025

Showcase Honda responded

Thank you for your wonderful feedback! We're proud to provide a respectful and welcoming environment for everyone. Your experience matters to us, and we’re thrilled to hear you felt valued. Looking forward to seeing you again soon!

May 26, 2025

Dealership Rating
Employee Rating

Best dealership ever. l. The service advisor was awesome. I highly recommend this dealership to anyone. More

by NELSONCHRRN
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes

Other Employees Tagged: Sean Hoopes, Kevin Proo, Cassie Allen, Devin Suzuki, Austin Czerwinski, Francisco Ostos, Sebastian Eshelman, Joseph Ungor

Report | Print
May 27, 2025

Showcase Honda responded

Thanks for the fantastic review, Nelson! We're thrilled to hear you had an awesome experience with our service advisor. Your recommendation means a lot to us! We're here whenever you need assistance.

1
2
...
10

Dealership Inventory (463 Vehicles)

new 2026 Honda CR-V car, priced at $38,750
2026 Honda CR-V
new
NH-883P Platinum W exterior
CVT
All-wheel Drive
$38,750
View Details
used 2020 Toyota Tacoma car, priced at $26,400
2020 Toyota Tacoma
used
Super White exterior
Unknown
Four-wheel Drive
$26,400
View Details
new 2025 Honda CR-V car, priced at $34,908
2025 Honda CR-V
new
NH-904MX Meteorite exterior
CVT
Front-wheel Drive
$34,908
View Details
new 2025 Honda Civic Hybrid car, priced at $31,854
2025 Honda Civic Hybrid
new
NH-883PX Platinum exterior
CVT
Front-wheel Drive
$31,854
View Details
new 2025 Honda Accord Hybrid car, priced at $35,454
2025 Honda Accord Hybrid
new
NH-883P Platinum W exterior
CVT
Front-wheel Drive
$35,454
View Details
new 2025 Honda Civic Hybrid car, priced at $31,854
2025 Honda Civic Hybrid
new
NH-883P Platinum W exterior
CVT
Front-wheel Drive
$31,854
View Details
View All Inventory