Really great employees.
Tracy, Reggie, and Omar were very customer focused. They are selling an excellent car that fully meets our needs.
Tracy, Reggie, and Omar were very customer focused. They are selling an excellent car that fully meets our needs.
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by HWaterho
Other Employees Tagged:
Tracy Crawford, Reggie, and Omar don’t recall meeting James
Jul 24, 2025 -
Audi Plano responded
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great experience.
Overall fairly quick for a dealership and will definitely be back for the next vehicle!
Overall fairly quick for a dealership and will definitely be back for the next vehicle!
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by Caleb Smith
Other Employees Tagged:
Spencer, Muhammad
Jul 21, 2025 -
Audi Plano responded
Hi Caleb, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
Very friendly.
Salesman was very help full and kept me informed all through the process.
Salesman was very help full and kept me informed all through the process.
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by Piercebill
Jun 23, 2025 -
Audi Plano responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Audi Plano! Please don't hesitate to reach out if there's anything additional we can do for you.
Very friendly and helpful answered all questions and
followed up as appropriate without being pushy
followed up as appropriate without being pushy
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by mdp2400
Jun 08, 2025 -
Audi Plano responded
Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!
Tracy was absolutely brilliant and a true professional
helping us find a dream car for our daughter. He even did overtime to accommodate all of our needs and make sure that we were driving out with our ne
helping us find a dream car for our daughter. He even did overtime to accommodate all of our needs and make sure that we were driving out with our new car in spotless condition. If we could give 10 stars to Tracy, we would
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by Maria
May 21, 2025 -
Audi Plano responded
Hello Maria, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Don't hesitate to call us if you ever need anything. Be safe on the road!
The service is always great here.
Everyone is very friendly and helpful. I enjoy coming here!
Everyone is very friendly and helpful. I enjoy coming here!
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by johncoulter102
Service Price Transparency
Mar 21, 2025 -
Audi Plano responded
Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
Very prompt service provided
On time
Always ready
to help with any needs
Sawyer was great as always
to help with any needs
Sawyer was great as always
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by pinenosnik
Service Price Transparency
Other Employees Tagged:
Sawyer
Feb 06, 2025 -
Audi Plano responded
Hello, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!
Iam very happy with the service and my edvicer he was
very knowledgeable and helpful and all team members thanks.
very knowledgeable and helpful and all team members thanks.
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by juanram88
Service Price Transparency
Jan 10, 2025 -
Audi Plano responded
Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!
Jorge in service , is the best reason for continued
service visits at Auto-nation Audi.
Previous: My experience with this dealership in car sales was one of the worst ever, unprofessional,lack of k
service visits at Auto-nation Audi.
Previous: My experience with this dealership in car sales was one of the worst ever, unprofessional,lack of knowledge of the brand, or even care. I was done with Audi Plano, the sales side almost got me in financial bind due to taking 2 1/2 months to pay off my trade! Even the sales manager made promises not yet fully kept.
But Jorge in service has been prompt, professional, relatable, and a true asset to your team. Jorge went above and beyond to ensure everything was fixed,managed, and handled appropriately while never over promising and under delivering.
Take care of people like Jorge in Audi service. Heaven knows your used car sales team could take example of what that looks like.
The review stars is over the sales side!
Well done Audi service! 10 stars for Jorge
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by Van
Dec 30, 2024 -
Audi Plano responded
Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (972) 249-0905 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Easy to make an appointment.
The dealership was very helpful in describing what needed to be done, how long it would take and a very easy check out. 10/10 would use dealership ag
The dealership was very helpful in describing what needed to be done, how long it would take and a very easy check out. 10/10 would use dealership again!
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by ITC1954
Service Price Transparency
Dec 24, 2024 -
Audi Plano responded
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!