Very prompt service provided
On time
Always ready
to help with any needs
Sawyer was great as always
to help with any needs
Sawyer was great as always
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by pinenosnik
Service Price Transparency
Other Employees Tagged:
Sawyer
No comment No comment No comment No comment No comment No
comment No comment No comment No comment
comment No comment No comment No comment
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by Doublejj_zen
Service Price Transparency
Jan 30, 2025 -
Audi Plano responded
Hi, thank you for the high star rating! Don't hesitate to call us if you ever need anything. Be safe on the road!
Iam very happy with the service and my edvicer he was
very knowledgeable and helpful and all team members thanks.
very knowledgeable and helpful and all team members thanks.
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by juanram88
Service Price Transparency
Jan 10, 2025 -
Audi Plano responded
Hi, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!
Jorge in service , is the best reason for continued
service visits at Auto-nation Audi.
Previous: My experience with this dealership in car sales was one of the worst ever, unprofessional,lack of k
service visits at Auto-nation Audi.
Previous: My experience with this dealership in car sales was one of the worst ever, unprofessional,lack of knowledge of the brand, or even care. I was done with Audi Plano, the sales side almost got me in financial bind due to taking 2 1/2 months to pay off my trade! Even the sales manager made promises not yet fully kept.
But Jorge in service has been prompt, professional, relatable, and a true asset to your team. Jorge went above and beyond to ensure everything was fixed,managed, and handled appropriately while never over promising and under delivering.
Take care of people like Jorge in Audi service. Heaven knows your used car sales team could take example of what that looks like.
The review stars is over the sales side!
Well done Audi service! 10 stars for Jorge
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by Van
Dec 30, 2024 -
Audi Plano responded
Hello, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (972) 249-0905 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Easy to make an appointment.
The dealership was very helpful in describing what needed to be done, how long it would take and a very easy check out. 10/10 would use dealership ag
The dealership was very helpful in describing what needed to be done, how long it would take and a very easy check out. 10/10 would use dealership again!
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by ITC1954
Service Price Transparency
Dec 24, 2024 -
Audi Plano responded
Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Everyone was very knowledgeable and helpful.
It did not seem to matter whether it was a four year old used car or if it had been a new Audi, they were just as willing to assist me.
It did not seem to matter whether it was a four year old used car or if it had been a new Audi, they were just as willing to assist me.
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by laura_p_q
Other Employees Tagged:
Reggie Boone
Nov 13, 2024 -
Audi Plano responded
Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
It was a great experience.
Alli was very knowledgeable. She did a great job and we are very happy with our purchase.
Alli was very knowledgeable. She did a great job and we are very happy with our purchase.
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by Jetta Guy
Other Employees Tagged:
Allison
Nov 02, 2024 -
Audi Plano responded
Hi Jetta, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!
Kid showing my wife totally rushed her through the
process. Very unhelpful as this is our first AUDI.
process. Very unhelpful as this is our first AUDI.
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by don
Oct 26, 2024 -
Audi Plano responded
Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (972) 249-0905. We'd appreciate the chance to make your experience a positive one.
I love the service that I received yesterday from
Christopher. Thank you.🙏🏽 Look forward for him serving me again in the store nice talking to you, Christopher
Christopher. Thank you.🙏🏽 Look forward for him serving me again in the store nice talking to you, Christopher
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by mlayinu
Service Price Transparency
Oct 25, 2024 -
Audi Plano responded
Hello, we're happy you found our staff to be so supportive during your experience here at Audi Plano. Feel free to stop by if you ever need any more help.
Very courteous staff service top notch.
From check in to finish couldn’t be more pleased. The technicians video with his recommendations of what service needed to be done on my vehicle wa
From check in to finish couldn’t be more pleased. The technicians video with his recommendations of what service needed to be done on my vehicle was awesome. Highly recommend Audio Plano
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by Martin3barb
Service Price Transparency
Oct 25, 2024 -
Audi Plano responded
Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Audi Plano and we hope to be of service again in the future.