James Baker
James Baker at Vernon Auto Group

James Baker

Ford Service Advisor

Vernon Auto Group

3701 Highway 287 West
Vernon, TX 76384

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5.0
9 Reviews
5.0

9 Reviews

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9 Reviews of James Baker

July 05, 2025

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Employee Rating

Once again, Vernon Auto Group went above and beyond to take care of our Ford Pickup. We took it in for a manufacture safety recall, & even though they were short-handed that day, we were in & out in re More

by Gary Self
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Eli Vincent

June 27, 2025

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What a great company! We purchased a new car from them and just had it serviced for the first time. They were very professional, friendly and explained everything I needed More

by Lutstreit
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Recommend Dealer
Yes

Other Employees Tagged: Eli Vincent

Jun 27, 2025

Vernon Auto Group responded

Hi, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 18, 2025

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I received quick courteous service. Everything was very clean and well taken care of. I will return. More

by Pannport
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Recommend Dealer
Yes
Jun 18, 2025

Vernon Auto Group responded

Pannport, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

May 27, 2025

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My wife was treated with respect and consideration. Each area of service needed on her car was explained to her and she was in and out in less time than she had expected. More

by jmhulon
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Recommend Dealer
Yes
May 30, 2025

Vernon Auto Group responded

Hi there thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 30, 2025

Vernon Auto Group responded

Hi there thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 10, 2025

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Had my oil changed at the Dodge House of Vernon Auto…super attentive people, facilities, and good service. More

by GG
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chelsea at the Dodge House on Wilbarger Street was extra helpful and very professional.

May 14, 2025

Vernon Auto Group responded

GG, thank you for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!

May 02, 2025

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service manager Jame Baker was top notch, he explained everything they did to my truck. Might want to consider giving him a raise. Very polite and knowledgeable. More

by jblack
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Recommend Dealer
Yes

Other Employees Tagged: Robby Ramsey

May 04, 2025

Vernon Auto Group responded

Hello there, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

April 16, 2025

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Employee Rating

The service was preformed quickly and cleanly. I had another pickup serviced yesterday at another location and they spilled old oil out of the filter. The old oil dripped on the floor of my barn. More

by barnardscropcare
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2025

Vernon Auto Group responded

Hi there, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!

Apr 18, 2025

Vernon Auto Group responded

Barnard, it's experiences like yours that really keep us motivated! Please don't hesitate to reach out to us if there's anything more we can do!

January 20, 2025

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Great place to buy a new or used car or truck! Ford service department was fast to find the problem and had it repaired in no time! More

by Mitch123
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Recommend Dealer
Yes
Jan 21, 2025

Vernon Auto Group responded

We really appreciate your positive review! We look forward to your next visit! Take care!

January 17, 2025

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Employee Rating

Got me in and out in under an hour for an oil change. Great customer service! More

by Colbie
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Recommend Dealer
Yes
Jan 22, 2025

Vernon Auto Group responded

Colbie, we really appreciate your positive review! We look forward to your next visit! Take care!

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