James Baker

I have nothing but good things to say about this dealership. I took my F150 in because I felt like my battery was dying. I didn't have an appointment. I needed to take a family member to a doctor ap dealership. I took my F150 in because I felt like my battery was dying. I didn't have an appointment. I needed to take a family member to a doctor appointment so I needed a quick turnaround. Mr. Baker was very gracious and took care of the problem immediately. In less than 45 minutes I was on my way. If I could give 10 stars for exceptional service, I would! More

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Once again, Vernon Auto Group went above and beyond to take care of our Ford Pickup. We took it in for a manufacture safety recall, & even though they were short-handed that day, we were in & out in re take care of our Ford Pickup. We took it in for a manufacture safety recall, & even though they were short-handed that day, we were in & out in record time. Great customer service, communication, & maintenance work. Thanks, guys. We appreciate you! More

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What a great company! We purchased a new car from them and just had it serviced for the first time. They were very professional, friendly and explained everything I needed We purchased a new car from them and just had it serviced for the first time. They were very professional, friendly and explained everything I needed to know. They answered my questions satisfactory and had it ready to go when I needed it. I would highly recommend them! More

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I received quick courteous service. Everything was very clean and well taken care of. I will return. Everything was very clean and well taken care of. I will return. More

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My wife was treated with respect and consideration. Each area of service needed on her car was explained to her and she was in and out in less time than she had expected. Each area of service needed on her car was explained to her and she was in and out in less time than she had expected. More

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Had my oil changed at the Dodge House of Vernon Auto…super attentive people, facilities, and good service. Auto…super attentive people, facilities, and good service. More

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service manager Jame Baker was top notch, he explained everything they did to my truck. Might want to consider giving him a raise. Very polite and knowledgeable. everything they did to my truck. Might want to consider giving him a raise. Very polite and knowledgeable. More

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The service was preformed quickly and cleanly. I had another pickup serviced yesterday at another location and they spilled old oil out of the filter. The old oil dripped on the floor of my barn. I had another pickup serviced yesterday at another location and they spilled old oil out of the filter. The old oil dripped on the floor of my barn. More

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Great place to buy a new or used car or truck! Ford service department was fast to find the problem and had it repaired in no time! Ford service department was fast to find the problem and had it repaired in no time! More

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Got me in and out in under an hour for an oil change. Great customer service! Great customer service! More

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