James Baker
James Baker at Vernon Auto Group

James Baker

Ford Service Advisor

Vernon Auto Group

3701 Highway 287 West
Vernon, TX 76384

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5.0
20 Reviews
5.0

20 Reviews

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20 Reviews of James Baker

December 12, 2025

Dealership Rating
Employee Rating

Vernon Ford has the best people and the best service around , would not go anywhere else to do my business More

by markemills66
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dusty Wiseman

December 09, 2025

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Service team was helpful and answered all my questions. I needed a headlight replaced and they were able to get it the next day. The scheduled appointment was on time and the team started working on it r More

by 130americanpatriots
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Acosta

Dec 11, 2025

Vernon Auto Group responded

Thank you for your glowing review of our service team! We are dedicated to providing prompt and efficient service, and we're thrilled to hear that we were able to meet all of your needs. We appreciate your business and look forward to serving you again in the future.

December 02, 2025

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Very friendly, polite, didn't try to sell us anything we didn't need. Greeted us at the door when we pulled in. Service was quick and efficient, great experience! More

by three_bar_m
Service Price Transparency
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Recommend Dealer
Yes
Dec 03, 2025

Vernon Auto Group responded

Thank you for taking the time to share your positive experience with us! We appreciate your kind words and look forward to serving you again in the future!

November 24, 2025

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Vernon Auto Group has always been very accommodating, friendly, and professional. The service department in particular has always been especially helpful. More

by bdward1957
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Dec 05, 2025

Vernon Auto Group responded

Thank you for your kind words! Our team at Vernon Auto Group strives to provide exceptional service, and we're happy to hear that we've been successful in meeting your expectations.

October 21, 2025

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James was amazing at getting only done what I needed and no other costs where tacked on my bill. More

by Abbott071
Service Price Transparency
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Recommend Dealer
Yes
Oct 25, 2025

Vernon Auto Group responded

Thank you for the positive feedback, we are glad to hear that James provided excellent service and stayed transparent with pricing.

October 17, 2025

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Super nice people, always respectful and want to make sure you’re well taken care of. More

by Wylietumlin
Service Price Transparency
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Recommend Dealer
Yes
Oct 22, 2025

Vernon Auto Group responded

Thank you so much for your kind words! We strive to provide the best customer service and ensure our clients are always well taken care of. We truly appreciate your feedback and look forward to serving you again soon.

September 04, 2025

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Best dealer in Texas. Very nice and professional sales team and service department to do business with. More

by Jwall84
Service Price Transparency
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Recommend Dealer
Yes
Sep 12, 2025

Vernon Auto Group responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Vernon Chrysler Dodge Jeep Ram. We can't wait to see you again, have a great day.

Sep 12, 2025

Vernon Auto Group responded

We are so pleased you enjoyed your visit to Vernon Ford! We can't wait to see you again, have a great day.

August 16, 2025

Dealership Rating
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Both James and Eli gave Excellent and friendly service. My truck was up fitted with a trailer brake controller, was a clean installation by the tech, and ready when they promised. More

by Pete Rallis Racing
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Recommend Dealer
Yes
Aug 23, 2025

Vernon Auto Group responded

Thank you for taking the time to write this review! We are so happy to hear that James and Eli provided excellent and friendly service and that your truck was up fitted to your satisfaction. Our team takes pride in providing clean and timely installations. We appreciate your business!

August 13, 2025

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The service advisor was extremely friendly and knowledgeable. I will definitely come back to all my vehicle’s service needs. More

by jessequintero42
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Aug 20, 2025

Vernon Auto Group responded

Thank you for your kind words! We are delighted to hear that our service advisor provided you with excellent service. We look forward to helping you with all of your vehicle's service needs in the future!

August 09, 2025

Dealership Rating
Employee Rating

Mr. Baker was upfront and honest with me. He was honest and informed me of my solutions . I want to thank him personally . More

by Tfanner03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dusty Wiseman, Eli Vincent

Aug 12, 2025

Vernon Auto Group responded

Thank you for taking the time to share your thoughts! We are delighted to know you had a great visit.

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