James Baker

Fantastic. Fair and very considerate. Great people from the GM to the service staff. Clean dealership with great people. Fair and very considerate. Great people from the GM to the service staff. Clean dealership with great people. More

by marymillerhr Verified Customer Verified Customer

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Ferman Volvo is a great dealership. I have bought 2 Volvos from Ferman since moving to Florida in 2014. The customer service is excellent! Thanks James Baker, I love my new XC60. I have bought 2 Volvos from Ferman since moving to Florida in 2014. The customer service is excellent! Thanks James Baker, I love my new XC60. More

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As ALWAYS--Great service--very courteous-informative and knowledgeable-car was ready when thy said--very comfortable waiting area-car wad cleaned ad well and spoke with the sales team (after a warm greeting knowledgeable-car was ready when thy said--very comfortable waiting area-car wad cleaned ad well and spoke with the sales team (after a warm greeting) and asked if everything was ok--it was--Much appreciated--Thank you! More

by jjluecke2 Verified Customer Verified Customer

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Great overall experience. James was very thoughtful and understood my position/concerns with purchasing a vehicle sight unseen. He provided me with the reassurance that I have James was very thoughtful and understood my position/concerns with purchasing a vehicle sight unseen. He provided me with the reassurance that I have nothing to worry about. My vehicle is exactly how he described. More

by mathew.russo85 Verified Customer Verified Customer

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Fair pricing. Easy deal. Jim was very helpful and the dealership pricing was fair on the vehicle I purchased. Also they valued my trade-in very fair. Easy deal. Jim was very helpful and the dealership pricing was fair on the vehicle I purchased. Also they valued my trade-in very fair. More

by mikeabney09 Verified Customer Verified Customer

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Been with the dealership for over 10 years and cannot say enough about how wonderful they are. Chris Roy, the general manager takes care of everything for me as does Sharon and Jackie in service.Jim Baker is enough about how wonderful they are. Chris Roy, the general manager takes care of everything for me as does Sharon and Jackie in service.Jim Baker is a knowledgeable salesperson and very thoughtful. Thus is my second purchase with him. Met Colton in Finance for the first time and he is also fabulous! More

by Athena Verified Customer Verified Customer

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We enjoy our Volvo very much and absolutely appreciate Ferman Volvo and two wonderful employees, Mr. James Baker, and Ms. Jackie Gallagher they are always polite, professional, and courteous almost to a f Ferman Volvo and two wonderful employees, Mr. James Baker, and Ms. Jackie Gallagher they are always polite, professional, and courteous almost to a fault. This is our second Volvo, we will continue with Ferman and especially their two delightful employees. More

by ajarnmitch Verified Customer Verified Customer

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Jim Baker was responsive and knowledgeable. Very professional and personable. We absolutely will recommend his services to our friends. Very professional and personable. We absolutely will recommend his services to our friends. More

by mbwhitbeck Verified Customer Verified Customer

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This is the sixth Volvo we gotten and one of the main reasons we keep coming back to Ferman Volvo is the sales department, and the service department. There is a great team at work here. reasons we keep coming back to Ferman Volvo is the sales department, and the service department. There is a great team at work here. More

by Sue Verified Customer Verified Customer

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Always very cordial and fair in other dealings with me Merry Christmas, everyone God bless you all Merry Christmas, everyone God bless you all More

by DJLAWRENCE2009 Verified Customer Verified Customer

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