James Baker

Sharon’s service team is friendly and professional. I wouldn’t take our car anywhere else. The service people are knowledgeable and explain any repairs clearly. And the facilities are very comfortable I wouldn’t take our car anywhere else. The service people are knowledgeable and explain any repairs clearly. And the facilities are very comfortable as you wait for youur car to be finished. More

by fxlr_94 Verified Customer Verified Customer

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I picked up my new company car and dropped off my old one . Jim Baker was a pleasure to work with and made it very easy. . Jim Baker was a pleasure to work with and made it very easy. More

by Matthew.smith2 Verified Customer Verified Customer

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Chris and Jim provided great follow up and the sales process was exact and professional without being pushy or overbearing. I passed up dealerships in my state do get delivery from Ferman because of th process was exact and professional without being pushy or overbearing. I passed up dealerships in my state do get delivery from Ferman because of their abilities and willingness to conduct business. More

by dtoscano482 Verified Customer Verified Customer

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Great team across the board. Excellent communication, customer oriented, efficient. Through in the info they provide to support the sale. Excellent communication, customer oriented, efficient. Through in the info they provide to support the sale. More

by asay.jared Verified Customer Verified Customer

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This is my 3rd car purchase with Ferman Volvo and James Baker! 5 plus stars! Amazing Dealership and Jim was amazing! Highly recommend!! Baker! 5 plus stars! Amazing Dealership and Jim was amazing! Highly recommend!! More

by kgreilly3 Verified Customer Verified Customer

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Jim did a wonderful job and there was absolutely no pressure with the sale. We went back multiple times before we actually purchased the car pressure with the sale. We went back multiple times before we actually purchased the car More

by djlink3466 Verified Customer Verified Customer

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I have dealt with 3 dealerships over the years and Ferman Volvo ranks the highest. Appointments are on time, staff is knowledgeable and friendly, great showroom too. Volvo ranks the highest. Appointments are on time, staff is knowledgeable and friendly, great showroom too. More

by dmsolomon Verified Customer Verified Customer

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Jackie, James and Christine resolved my XC 60 issue. I really don’t think that there anything else to say. I really don’t think that there anything else to say. More

by Bill D. Verified Customer Verified Customer

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Informed, polite, respectful of my Volvo knowledge. Did not oversell or push hard to close. Respected my time and decision process. Left dealership having made a friend. Will definitely maintain con Did not oversell or push hard to close. Respected my time and decision process. Left dealership having made a friend. Will definitely maintain contact with additional purchases. More

by moldawer Verified Customer Verified Customer

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The folks at Ferman are just the best. They are attentive to my needs, taking an interest in satisfying the concerns that brought me to them in a timely manner. I always leave feeling th They are attentive to my needs, taking an interest in satisfying the concerns that brought me to them in a timely manner. I always leave feeling that I’ve been treated as a valued customer and that my time has been well spent. Well done, team Ferman! More

by mcdanielannette Verified Customer Verified Customer

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