James Baker

Great experience from start to finish! The team was helpful and knowledgeable. Highly recommend Ferman! The team was helpful and knowledgeable. Highly recommend Ferman! More

by susannadoyle Verified Customer Verified Customer

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Excellent customer service before during and after the sale. I have already recommended the dealership to others. sale. I have already recommended the dealership to others. More

by rtilton Verified Customer Verified Customer

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Awesome to have a straight forward deal in todays World! No nonsense, just fair prices and overall great experience from sales to finance! Good luck to your group and I hope you get the word out that this i No nonsense, just fair prices and overall great experience from sales to finance! Good luck to your group and I hope you get the word out that this is a good dealership to work with! Thanks! More

by phillyleo Verified Customer Verified Customer

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Jim Baker was very thorough with his explanation of my cars features. He took the time to get my app set up as well. cars features. He took the time to get my app set up as well. More

by lwaltonfive Verified Customer Verified Customer

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Super friendly and quick service. Very happy with my new Volvo XC90! We will be returning customers. Very happy with my new Volvo XC90! We will be returning customers. More

by kimberlyg715 Verified Customer Verified Customer

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The car buying experience with Ferman Volvo, was one of the best I’ve ever had the pleasure of going through. The whole staff really made me feel welcome and comfortable, almost felt like family. I drove the best I’ve ever had the pleasure of going through. The whole staff really made me feel welcome and comfortable, almost felt like family. I drove over 4 hours to make my purchase, but left the dealership feeling it was worth every mile! More

by wmbroer Verified Customer Verified Customer

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Nice, clean, low pressure dealership. Highly flexible & patient as we test drove 5 cars. Would certainly recommend them Highly flexible & patient as we test drove 5 cars. Would certainly recommend them More

by garyresh Verified Customer Verified Customer

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Excellent service from an excellent dealership! Staff have always been professional, courteous and friendly in both sales and service departments. Big shout out to Chris Roy for all of his help an Staff have always been professional, courteous and friendly in both sales and service departments. Big shout out to Chris Roy for all of his help and our salesman Jim Baker, will definitely be buying from them again! More

by Kaysen Verified Customer Verified Customer

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I am so grateful for Jim and the team at Ferman Volvo! I was in a total loss accident the day before the first of two major hurricanes to hit our area, which caused our family to be without a vehicle for I was in a total loss accident the day before the first of two major hurricanes to hit our area, which caused our family to be without a vehicle for 64 days. The stress of dealing with insurance and trying to find a new car at an unexpected time, while so many other people were doing the same due to flooded cars, was not something I was looking forward to. Jim was great though! He was very responsive (as was Chris), Jim also kept me in the loop while I compared various vehicles to see what would work best for my family, even though it took me a few weeks of working through everything. He knew what I was looking for as far as my non-negotiables, and when he saw we found a vehicle that was close, he was able to get a tow hitch added in at no extra cost for me, so that I would have everything I needed for without waiting for another vehicle to come along. Not only did he find ways to help us find what worked best, but the finance team was also able to work with us, and we were excited to find that they work closely with our credit union, making the process smooth and giving us options to help us figure out what we were most comfortable moving forward with. I am so grateful for the patience and expertise, as well as how far they were willing to go to help put my family back into a safe vehicle that met all of our needs in this rather busy time of everyone needing replacement cars. Thank you to Jim and everyone at Ferman Volvo for all of your due diligence and efforts! More

by jkslayton Verified Customer Verified Customer

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I had a great experience purchasing my car. I always dread car shopping but this could not have been easier. I always dread car shopping but this could not have been easier. More

by yanceyloriann Verified Customer Verified Customer

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