James Baker
James Baker at Ferman Volvo Cars of Tarpon Springs
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James Baker

Guest Relations Manager

Ferman Volvo Cars of Tarpon Springs

43530 US Highway 19 N
Tarpon Springs, FL 34689

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5.0
220 Reviews

Dealership Experience

13 yrs, 11 mos

Industry Experience

16 yrs, 8 mos

5.0

220 Reviews

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220 Reviews of James Baker

March 26, 2025

Dealership Rating
Employee Rating

Jim did a wonderful job and there was absolutely no pressure with the sale. We went back multiple times before we actually purchased the car More

by djlink3466
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, James Forcina

Mar 27, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 26, 2025

Dealership Rating
Employee Rating

I have dealt with 3 dealerships over the years and Ferman Volvo ranks the highest. Appointments are on time, staff is knowledgeable and friendly, great showroom too. More

by dmsolomon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor

Mar 27, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 11, 2025

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Employee Rating

Jackie, James and Christine resolved my XC 60 issue. I really don’t think that there anything else to say. More

by Bill D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James Forcina , Jackie

Mar 12, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 05, 2025

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Employee Rating

The folks at Ferman are just the best. They are attentive to my needs, taking an interest in satisfying the concerns that brought me to them in a timely manner. I always leave feeling th More

by mcdanielannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 05, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 05, 2025

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Employee Rating

The Ferman Volvo Team are very professional. I have purchased several Volvos from this dealership and have enjoyed the experience. More

by rspeersr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, Sharon O'Connor , Heather

Mar 07, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

March 05, 2025

Dealership Rating
Employee Rating

Informed, polite, respectful of my Volvo knowledge. Did not oversell or push hard to close. Respected my time and decision process. Left dealership having made a friend. Will definitely maintain con More

by moldawer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Cox

Mar 07, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 27, 2025

Dealership Rating
Employee Rating

This dealership has great service, selection and prices. What is best is the people working there. More

by briancollins36.bc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, Sharon O'Connor

Feb 28, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 24, 2025

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Employee Rating

INCREDIBLE EXPERIENCE I WILL ALWAYS PURCHASE OR SERVICE MY VOLVO AT FERMAN VOLVO OF TARPON SPRINGS More

by mwells8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sharon O'Connor

Feb 25, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 12, 2025

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Employee Rating

Great experience from start to finish! The team was helpful and knowledgeable. Highly recommend Ferman! More

by susannadoyle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Roy, Chris Stineman

Feb 13, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 23, 2025

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Employee Rating

Excellent customer service before during and after the sale. I have already recommended the dealership to others. More

by rtilton
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Jan 23, 2025

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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