James Ayres

Matt was great. Quick and easy transaction including a thorough demo of the car's features. No dealership drama or games. Highly recommend. Quick and easy transaction including a thorough demo of the car's features. No dealership drama or games. Highly recommend. More

by davemistretta Verified Customer Verified Customer

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Currently working with attorneys to sue the dealership. My husband and I purchased a car out of state without the ability to view it. They provided the inspection report. The car was not perfect, th My husband and I purchased a car out of state without the ability to view it. They provided the inspection report. The car was not perfect, they disclosed certain issues, which I was fine with. One of the issues was the car not blowing cold are and "needing freon." This is one that they said they would fix. When I the car was delivered 1000 miles away, it turned out that they did not fix the one issue they said they would. They said the car needed freon, but the actual issue was a compressor that was not turning on. Whoever the mechanic was, misdiognosed the issue (or tried to hide the real issue during sale?) This is a $2500 repair. I tried to work with the manager (James Ayres) but they are going with the story of the mechanic that "the car was blowing cold air" when the fault in the comptuer clearly states that the compressor was not working when they had the car in their posession and cold air can not possibly blow without the compressor being faulty. I do not mind buying a car with known issues, but part of the deal is making sure that fixes occur that are promised, which in this case it did not happen. More

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I absolutely do no recommend this dealership. I purchased a car out of state without the ability to view it. They provided the inspection report. The car was not perfect, they disclosed certai I purchased a car out of state without the ability to view it. They provided the inspection report. The car was not perfect, they disclosed certain issues, which I was fine with. One of the issues was the car not blowing cold are and "needing freon." This is one that they said they would fix. When I the car was delivered 1000 miles away, it turned out that they did not fix the one issue they said they would. They said the car needed freon, but the actual issue was a compressor that was not turning on. Whoever the mechanic was, misdiognosed the issue (or tried to hide the real issue during sale?) This is a $2500 repair. I tried to work with the manager (James Ayres) but they are going with the story of the mechanic that "the car was blowing cold air" when the fault in the comptuer clearly states that the compressor was not working when they had the car in their posession and cold air can not possibly blow without the compressor being faulty. I do not mind buying a car with known issues, but part of the deal is making sure that fixes occur that are promised, which in this case it did not happen. More

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I would recommend any one buying car courtesy Acura they treated you very nice there treated you very nice there More

by Minh Nguyen Verified Customer Verified Customer

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