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James Alvarado
James Alvarado at Nissan of Van Nuys
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James Alvarado

Service Advisor

Nissan of Van Nuys

5425 Van Nuys Boulevard
Sherman Oaks, CA 91401

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4.7
47 Reviews

Industry Experience

13 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.7

47 Reviews

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47 Reviews of James Alvarado

April 03, 2025

Dealership Rating
Employee Rating

This the problem seems to be fixed thank you . Wilson was very good he called me to let me know how things were going.......... More

by alexanian6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Eric Arreola

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Apr 07, 2025

Nissan of Van Nuys responded

Alexanian6, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Van Nuys Parts! Please don't hesitate to reach out if there's anything additional we can do for you.

April 02, 2025

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Employee Rating

Great dealer, prompt service, James was very professional, will come back to see him, and Adolfo More

by racing2780
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayra Reyes, Gabriela Gamboa, Fernando Noguera, Kimberly Banuelos , Adolfo

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Apr 07, 2025

Nissan of Van Nuys responded

Racing2780, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan Of Van Nuys Parts. If you have any further questions, please give us a call. We're always happy to help!

March 31, 2025

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Employee Rating

I always get great service at this location. All employees are so professional and efficient. I will be bringing all my vehicles at Van Niys Nissan. More

by Mayrarey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayra Reyes, Gabriela Gamboa, Nazario Sanchez, Genesis Reynoso, Fernando Noguera, Kimberly Banuelos

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Apr 07, 2025

Nissan of Van Nuys responded

Mayrarey, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

Apr 07, 2025

Nissan of Van Nuys responded

Hi Mayrarey, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2025

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Employee Rating

Nazario has been my service rep for the past 20+ years from Universal City Nissan to Nissan of Van Nuys very knowledgeable, friendly and efficient More

by Melodic123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nazario Sanchez , Mily Chirino,

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Mar 24, 2025

Nissan of Van Nuys responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Here at Nissan Of Van Nuys, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (866) 267-2092 to discuss ways we can better serve you in the future.

March 14, 2025

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Employee Rating

Very good and professional Team was Great. Kept me posted on what was going on with my car. Thank you again More

by gmwren2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa

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Mar 18, 2025

Nissan of Van Nuys responded

Hi Gmwren2, thank you so much for your positive comments about Nissan Of Van Nuys! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2025

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Employee Rating

I always get help right away and James Alvarado is always very welcoming guy with a great attitude. More

by BGDADIO2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa

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Mar 14, 2025

Nissan of Van Nuys responded

Bgdadio2001, we're happy you found our staff to be so supportive during your experience here at Nissan Of Van Nuys Parts. Please don't hesitate to reach out if there's anything additional we can do for you.

March 08, 2025

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Employee Rating

Great customer service. I would highly recommend. Very prompt and attentive to all matters. Quick turnaround time More

by PARTSDEPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, Nazario Sanchez, Genesis Reynoso, Fernando Noguera, Kimberly Banuelos

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Mar 16, 2025

Nissan of Van Nuys responded

Hi Partsdept, thank you for taking the time to leave a review for us at Nissan Of Van Nuys. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 02, 2025

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Employee Rating

James, my advisor has always been very professional and concerned over all my car issues. He explains the situation and makes suggestions on repairs. I fully trust his advice and suggestions. Thank you for More

by Naomiob71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 06, 2025

Nissan of Van Nuys responded

Hi Naomiob71, thank you so much for your positive comments about Nissan Of Van Nuys! If you have any further questions, please give us a call. We're always happy to help!

March 01, 2025

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Employee Rating

I’m very happy for the job in my car, the mechanic explained to me his work. More

by soledadlema17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriela Gamboa, Kimberly Banuelos

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Mar 03, 2025

Nissan of Van Nuys responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!

February 28, 2025

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Employee Rating

Friendly, professional, prompt, with reasonable pricing and excellent follow-through. It's always a pleasure having my car serviced there More

by JeanValjean24601
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mayra Reyes, Gabriela Gamboa, Nazario Sanchez, Genesis Reynoso, Fernando Noguera, Kimberly Banuelos

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Mar 03, 2025

Nissan of Van Nuys responded

Hi Jeanvaljean24601, thank you for taking the time to leave a review for us at Nissan Of Van Nuys Parts. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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