Jamel Heard

We knew we wanted to purchase a car from Dean Team because of past experiences with them have been so good. This the the third Volvo we've purchased and the best transaction yet. Every interaction I h because of past experiences with them have been so good. This the the third Volvo we've purchased and the best transaction yet. Every interaction I had with Jamel Heard was positive and very easy. He is a no pressure salesman and I can't explain how important that was to us. I appreciate all the hard work he put into getting us the car we wanted at the price we told him initially. He is very knowledgable about the different specs and positives/negatives of the models we looked at. The best part was when I came in to sign paperwork, he had everything done and waiting for me. I was driving my new car within an hour and a half which seems unheard of. I told Jamel I will be back to purchase another car from him in the future and I absolutely will stand by that! More

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Paul Thoman did an excellent job for us. We told Paul what we’re looking for and the parameters in which we needed to purchase. The car, price, and timeframe, Paul hit every requirement. We told Paul what we’re looking for and the parameters in which we needed to purchase. The car, price, and timeframe, Paul hit every requirement. More

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I want everyone aware of the scammer dealership i just purchased a Mclaren from Dean Team Volvo in xx Louis Missouri Absolutely the most crooked dealership I have ever purchased a car from and ive purchas purchased a Mclaren from Dean Team Volvo in xx Louis Missouri Absolutely the most crooked dealership I have ever purchased a car from and ive purchased 100s of cars in my life!!!! I purchased a Mclaren 570 Car from them with there sales team sending pictures and videos of only the areas on the car that didn't have paint issues and telling me the car was immaculate including the GM Come to find out yesterday on arrival from the transport that the whole car needs to be repainted as the paint had been wet sanded through the clear on the whole car and turned the car a completely different color with no clearcoat on the car to protect it, not to mention the color of the car wasnt even advertised correctly. I called the dealership and spoke to there GM Scott Varnum to try and see if they would work with me to handle the problem. They told me to contact my attorney and that they wouldn't do anything for me and hung up on me. Now I'm stuck with a $120,000 car that needs a 30,000 paint job, the front lift on the car doesn't work as the actuators are bad, tires are bald, passenger door wont shut correctly from not being alligned correctly, the parking brake is broken, which I'm confused as they told me they had just serviced the car 5 miles ago! I'm so stressed out about these guys screwing me and not going there in person before buying from this dealership. I have never had a dealership treat me like this. I still am in unbelief that this big of a dealership would actually treat there customers like this!! So now my options are to hire an attorney to try and sue for repairs to make the car correct or take the car in for repairs and loose 40 to $50,000 on the car to make it right. My advise to everyone looking at a vehicle from these guys is go see the car in person and hire a Pre Purchase Inspection by a 3rd party to ensure your buying a worthy vehicle and don't end up loosing tens of thousands of dollars from pawning off a junker on the customers like they did to me!! Personally after my experience I would stay as far away as possible from this dealership and there other dealerships as you can and look at other dealers that will treat there customers right and not get screwed like I did!!! More

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Jamel and Brian went above and beyond to make our car buying experience enjoyable at Dean Team Volvo today. They were able to give us a fantastic deal on the XC90 and we left feeling very satisfied. Hi buying experience enjoyable at Dean Team Volvo today. They were able to give us a fantastic deal on the XC90 and we left feeling very satisfied. Highly recommend! More

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Jamel Heard was wonderful, caring & listened to what we wanted, he wasn’t pushy. 10 out 10. Highly recommended Dean Team Volvo and ask for Jamel. wanted, he wasn’t pushy. 10 out 10. Highly recommended Dean Team Volvo and ask for Jamel. More

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Just purchased an XC60 Recharge Plug-in Hybrid. I worked with Jamel Heard and his sales manager Brian Jackson. The transaction was pretty painless. There was not a lot of back and forth as is ty I worked with Jamel Heard and his sales manager Brian Jackson. The transaction was pretty painless. There was not a lot of back and forth as is typical with a new car deal. They seemed very transparent. At the end of the transaction, I felt we both got a fair deal and I didn't feel ripped off as I have felt with prior new car purchase transactions. Jamel was extremely knowledgeable about the car and I trusted his input. I love that he offered to meet with me the week after to review operational stuff on the car, answer questions, and provide his input on how to set things up. I think he really knows his stuff. Brian was very personable and easy to relate to. His calm, relatable manner helped instill trust. More

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I drove 2. 5hours to purchase a car from Jamel-that is how excellent he is. He knew every detail about the car and, if he didn’t, he found the answer. He was pol 5hours to purchase a car from Jamel-that is how excellent he is. He knew every detail about the car and, if he didn’t, he found the answer. He was polite, attentive and no-nonsense; he gives car dealers a good name! I will buy my next car from Jamel, too. More

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We had a great experience in purchasing our new Volvo from Jamel! He was friendly, courteous and knowledgeable. Our purchase went smoothly and we are enjoying our new vehicle. Looking forward to conti from Jamel! He was friendly, courteous and knowledgeable. Our purchase went smoothly and we are enjoying our new vehicle. Looking forward to continuing our relationship with Dean Team Volvo! More

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I really appreciated how easy it was to work with Jamel! He was great at explaining every step of the process and didn't mind my questions. I had my 82 yo mother with me and Jamel made sure she understood He was great at explaining every step of the process and didn't mind my questions. I had my 82 yo mother with me and Jamel made sure she understood how a hybrid works so she didn't worry about me. That was super nice that he made the effort to reassure her. More

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Jamel was awesome he didn't care how long it took he ensured me I was pulling off the lot that day and I did thanks to him and his team he had behind him and it was pretty fast and easy my experience wa ensured me I was pulling off the lot that day and I did thanks to him and his team he had behind him and it was pretty fast and easy my experience was great. THANKS JAMEL More

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