Jamel Diamond

ANOTHER FIRST RATE EXPERIENCE @ Jim Ellis Alfa Romeo! Mr. Jamal Diamond is an outstanding professional in the Service Division at Jim Ellis Alfa Romeo. This week I had some routine servicing performed o Mr. Jamal Diamond is an outstanding professional in the Service Division at Jim Ellis Alfa Romeo. This week I had some routine servicing performed on my vehicle. From the beginning to the conclusion, the process was seamless and almost effortless. During this visit Mr. Diamond advised and helped me to understand more about several features and functions on my vehicle, along with details about my vehicle’s warranty. This was super helpful! I always feel like a valued customer and that my vehicle concerns matter at the Jim Ellis automotive brand of services. I highly recommend this establishment for their quality, care, and reliability. More

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Terrible service department here, only great thing about this place was Jamal on the service team this place was Jamal on the service team More

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Jamal was excellent from the being to the end. I am very pleased with my service and will definitely be coming back. I am very pleased with my service and will definitely be coming back. More

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Purchased my second Alfa here. Was trying to be loyal, but had a terrible experience with the second Alfa. It currently has warning messages on even though the car was at the deale Was trying to be loyal, but had a terrible experience with the second Alfa. It currently has warning messages on even though the car was at the dealer for 2 days, but it wasn’t fixed. The dealer isn’t very responsive at all, and I tried copying the GM and everyone else I could find. The only positive here is the sales person, her name is Somphet. She always tries her best, but it is the only one I would ever si bussines with. The sales manager, his name is Adam ignored all of my emails and text messages regarding the issue as well as pricing the car for a replacement. Terrible, just terrible way to do buss. I cannot believe this is a Jim Ellis dealer since Mr Ellis was always all about the customer. More

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Fantastic experience with Jamal as usual. This man is very professional and will take care of you and your vehicle! Highly recommended. He is at Jim Ellis Alfa Romeo. This man is very professional and will take care of you and your vehicle! Highly recommended. He is at Jim Ellis Alfa Romeo. More

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I've had an amazing experience since purchasing my Alfa Romeo in 2021. The dealership is top notch Romeo in 2021. The dealership is top notch More

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Did a great job and would recommend to call future customers. Thank you so much! customers. Thank you so much! More

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Jamal is one of the best service Rep in the business he truly cares about his costumers differently would recommend him to future customers. truly cares about his costumers differently would recommend him to future customers. More

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Great service, excellent customer care and high professionalism. Raychel spent 30 minutes explain me everything about my new car and the app. This is our second time at this dealership and we highl professionalism. Raychel spent 30 minutes explain me everything about my new car and the app. This is our second time at this dealership and we highly recommend it. More

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My Stelvio was in for some minor dent repairs under a service contract. Jamal got the work approved, completed and the car cleaned all in the afternoon before I got off work. No time lost at all. Fantast service contract. Jamal got the work approved, completed and the car cleaned all in the afternoon before I got off work. No time lost at all. Fantastic job! More

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