Jamel Diamond
Jamel Diamond at Jim Ellis Alfa Romeo Atlanta

Jamel Diamond

Service Advisor

Jim Ellis Alfa Romeo Atlanta

5855 Peachtree Blvd
Atlanta, GA 30341

4.8
14 Reviews
4.8

14 Reviews

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14 Reviews of Jamel Diamond

December 19, 2024

Dealership Rating
Employee Rating

Jamal is very helpful very knowledgeable and has been with the dealership for sometime so his knowledge of the service department and my vehicle is top-notch More

by gendusad
Service Price Transparency
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Recommend Dealer
Yes
Dec 22, 2024

Jim Ellis Alfa Romeo Atlanta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

December 10, 2024

Dealership Rating
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Jim Ellis Alfa Romeo is the best! When it comes to automobile literacy, I am still a beginner. But thanks to Mr. Jamal Diamond, a service professional there, I am learning more and m More

by LisaLightofYHWH
Service Price Transparency
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Recommend Dealer
Yes
Dec 13, 2024

Jim Ellis Alfa Romeo Atlanta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Alfa Romeo Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!

September 20, 2024

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ANOTHER FIRST RATE EXPERIENCE @ Jim Ellis Alfa Romeo! Mr. Jamal Diamond is an outstanding professional in the Service Division at Jim Ellis Alfa Romeo. This week I had some routine servicing performed o More

by LisaLightofYHWH
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 21, 2024

Jim Ellis Alfa Romeo Atlanta responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

December 08, 2023

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Terrible service department here, only great thing about this place was Jamal on the service team More

by rjube19
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jim Rosser, Lorenzo Smith , Adam

Dec 19, 2023

Jim Ellis Alfa Romeo Atlanta responded

Hello rjube19, My team went above and beyond as your advocate to provide the best experience possible while addressing your mechanical concerns. During the parts strike which caused the extended time in the shop, we provided you a Maserati loaner vehicle at no charge. As you stated, there are good people here. I assure you that as a Jim Ellis organization, we will always do right by our clients. There are no unresolved mechanical issues with the vehicle. Thank you, Lorenzo Smith General Manager

July 31, 2023

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Employee Rating

Jamal was excellent from the being to the end. I am very pleased with my service and will definitely be coming back. More

by Voldryii55
Service Price Transparency
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Recommend Dealer
Yes
Aug 07, 2023

Jim Ellis Alfa Romeo Atlanta responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

July 24, 2023

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Employee Rating

Purchased my second Alfa here. Was trying to be loyal, but had a terrible experience with the second Alfa. It currently has warning messages on even though the car was at the deale More

by rjube19
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Somphet Bounthvong, Lorenzo Smith , Adam

July 22, 2023

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Fantastic experience with Jamal as usual. This man is very professional and will take care of you and your vehicle! Highly recommended. He is at Jim Ellis Alfa Romeo. More

by icrown
Service Price Transparency
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Recommend Dealer
Yes
Jul 24, 2023

Jim Ellis Alfa Romeo Atlanta responded

Hello, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!

July 17, 2023

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I've had an amazing experience since purchasing my Alfa Romeo in 2021. The dealership is top notch More

by Lil T
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Recommend Dealer
Yes
Jul 20, 2023

Jim Ellis Alfa Romeo Atlanta responded

Hi Lil, thank you so much for your positive comments about Jim Ellis Alfa Romeo Atlanta! Please let us know if there is ever anything else we can do for you! Safe travels!

July 01, 2023

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Employee Rating

Did a great job and would recommend to call future customers. Thank you so much! More

by LT
Service Price Transparency
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Recommend Dealer
Yes
Jul 03, 2023

Jim Ellis Alfa Romeo Atlanta responded

Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!

June 13, 2023

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Employee Rating

Jamal is one of the best service Rep in the business he truly cares about his costumers differently would recommend him to future customers. More

by Mark.askew
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 18, 2023

Jim Ellis Alfa Romeo Atlanta responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

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