Jamal is very helpful very knowledgeable and has been
with the dealership for sometime so his knowledge of the service department and my vehicle is top-notch
with the dealership for sometime so his knowledge of the service department and my vehicle is top-notch
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by gendusad
Service Price Transparency
Dec 22, 2024 -
Jim Ellis Alfa Romeo Atlanta responded
Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!
Jim Ellis Alfa Romeo is the best!
When it comes to automobile literacy, I am still a beginner. But thanks to Mr. Jamal Diamond, a service professional there, I am learning more and m
When it comes to automobile literacy, I am still a beginner. But thanks to Mr. Jamal Diamond, a service professional there, I am learning more and more about not only my vehicle’s care, maintenance, and components, but also about automobiles in general. Mr. Diamond consistently goes above and beyond to assist his clients. I appreciate his assistance with answering my many questions and providing me with practical suggestions for prolonging the wellness of my vehicle; therefore enhancing that aspect of my life. Reliable transportation is a key component to the functionality of our lives. Thanks Mr. Diamond and thanks to Jim Ellis Alfa Romeo!
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by LisaLightofYHWH
Service Price Transparency
Dec 13, 2024 -
Jim Ellis Alfa Romeo Atlanta responded
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Jim Ellis Alfa Romeo Atlanta, we value our customers and we look forward to seeing you on your next visit. Take care!
ANOTHER FIRST RATE EXPERIENCE @ Jim Ellis Alfa Romeo!
Mr. Jamal Diamond is an outstanding professional in the Service Division at Jim Ellis Alfa Romeo. This week I had some routine servicing performed o
Mr. Jamal Diamond is an outstanding professional in the Service Division at Jim Ellis Alfa Romeo. This week I had some routine servicing performed on my vehicle. From the beginning to the conclusion, the process was seamless and almost effortless. During this visit Mr. Diamond advised and helped me to understand more about several features and functions on my vehicle, along with details about my vehicle’s warranty. This was super helpful! I always feel like a valued customer and that my vehicle concerns matter at the Jim Ellis automotive brand of services. I highly recommend this establishment for their quality, care, and reliability.
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by LisaLightofYHWH
Service Price Transparency
Sep 21, 2024 -
Jim Ellis Alfa Romeo Atlanta responded
Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
Terrible service department here, only great thing about
this place was Jamal on the service team
this place was Jamal on the service team
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by rjube19
Service Price Transparency
Dec 19, 2023 -
Jim Ellis Alfa Romeo Atlanta responded
Hello rjube19,
My team went above and beyond as your advocate to provide the best experience possible while addressing your mechanical concerns. During the parts strike which caused the extended time in the shop, we provided you a Maserati loaner vehicle at no charge. As you stated, there are good people here. I assure you that as a Jim Ellis organization, we will always do right by our clients. There are no unresolved mechanical issues with the vehicle.
Thank you,
Lorenzo Smith
General Manager
Jamal was excellent from the being to the end.
I am very pleased with my service and will definitely be coming back.
I am very pleased with my service and will definitely be coming back.
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by Voldryii55
Service Price Transparency
Aug 07, 2023 -
Jim Ellis Alfa Romeo Atlanta responded
Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!
Purchased my second Alfa here.
Was trying to be loyal, but had a terrible experience with the second Alfa. It currently has warning messages on even though the car was at the deale
Was trying to be loyal, but had a terrible experience with the second Alfa. It currently has warning messages on even though the car was at the dealer for 2 days, but it wasn’t fixed. The dealer isn’t very responsive at all, and I tried copying the GM and everyone else I could find. The only positive here is the sales person, her name is Somphet. She always tries her best, but it is the only one I would ever si bussines with.
The sales manager, his name is Adam ignored all of my emails and text messages regarding the issue as well as pricing the car for a replacement. Terrible, just terrible way to do buss. I cannot believe this is a Jim Ellis dealer since Mr Ellis was always all about the customer.
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by rjube19
Service Price Transparency
Fantastic experience with Jamal as usual.
This man is very professional and will take care of you and your vehicle! Highly recommended. He is at Jim Ellis Alfa Romeo.
This man is very professional and will take care of you and your vehicle! Highly recommended. He is at Jim Ellis Alfa Romeo.
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by icrown
Service Price Transparency
Jul 24, 2023 -
Jim Ellis Alfa Romeo Atlanta responded
Hello, your positive review means a lot to us and we’re happy we could help you! Please let us know if there is ever anything else we can do for you! Safe travels!
I've had an amazing experience since purchasing my Alfa
Romeo in 2021. The dealership is top notch
Romeo in 2021. The dealership is top notch
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by Lil T
Service Price Transparency
Jul 20, 2023 -
Jim Ellis Alfa Romeo Atlanta responded
Hi Lil, thank you so much for your positive comments about Jim Ellis Alfa Romeo Atlanta! Please let us know if there is ever anything else we can do for you! Safe travels!
Did a great job and would recommend to call future
customers. Thank you so much!
customers. Thank you so much!
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by LT
Service Price Transparency
Jul 03, 2023 -
Jim Ellis Alfa Romeo Atlanta responded
Hi, thank you for writing this fantastic review and giving our dealership such a high star rating! Please let us know if there is ever anything else we can do for you! Safe travels!
Jamal is one of the best service Rep in the business he
truly cares about his costumers differently would recommend him to future customers.
truly cares about his costumers differently would recommend him to future customers.
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by Mark.askew
Service Price Transparency
Jun 18, 2023 -
Jim Ellis Alfa Romeo Atlanta responded
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!