21 Reviews of Jamal Diamond
April 18, 2024
Had issue with my Levante. Gave me a Ghibli loaner, got me in & fixed issue( under warranty!) quickly. Jamal Diamond( Service Advisor) was phenomenal!! Having amazing staff & Gave me a Ghibli loaner, got me in & fixed issue( under warranty!) quickly. Jamal Diamond( Service Advisor) was phenomenal!! Having amazing staff & service set Jim Ellis Maserati miles above! More
Other Employees Tagged: Dick Ivey, Lorenzo Smith, Annise Jones
February 18, 2024
I'm 60 years old and I have dealt with dozens of dealerships in my life and Jim Ellis is the worst dealer I ever seen. Super bad service, unfriendly and incompetent staff. Big big mistake also to bu dealerships in my life and Jim Ellis is the worst dealer I ever seen. Super bad service, unfriendly and incompetent staff. Big big mistake also to buy Maserati. xxxxty car. next day after I purchased it brand new I started having major problems with suspension. I took it twice to the dealer they kept lying to me saying it was a software update issue. They kept the car 18 days and the problem is still there. on top they didn't even have the courtesy to clean my car before giving it back to back to me. Big huge difference between Jim Ellis dealers and and Penske. More
Other Employees Tagged: Michael Cook , Adam
January 30, 2024
Completely flawless experience before, during and after sale. Raychel was very knowledgeable about product and very easy to work with. Adam was awesome as Sales Manager. Both were patient and low-pressu sale. Raychel was very knowledgeable about product and very easy to work with. Adam was awesome as Sales Manager. Both were patient and low-pressure, recognizing I am new to the brand. Post-sale Service Consultant Jamal has been great. Would definitely do business with each of them and Jim Ellis again. More
Other Employees Tagged: Raychel, Adam