Jalen Sands

They were highly professional , helpful , kind , accessible and helped us through a very arduous process that consumed us due to Stellantis who were extremely unhelpful. All levels of staff here ha accessible and helped us through a very arduous process that consumed us due to Stellantis who were extremely unhelpful. All levels of staff here have OVERALL EXCELLENT CUSTOMER SERVICE SKILKS ! More

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Olivia and CCCDJR went above and beyond to get me in the vehicle that I wanted. Would definitely do business with in the future. vehicle that I wanted. Would definitely do business with in the future. More

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I contacted dealer ship via car fax requesting out the door pricing. I got a call to tell me the facts I already read via carfax and to invite me to come see the car. I expressed after I had a offer in wr door pricing. I got a call to tell me the facts I already read via carfax and to invite me to come see the car. I expressed after I had a offer in writing offer I would consider coming to the dealership after 2 more day I got a call again asking me to come in again I explained I was waiting for a written offer The rep told me I did not request this because he would have done it. I told him I thought there was room to negotiate but I wanted to start with a itemized out the door price. He agreed to work on it . I never received it or never was contacted by a sale manager (which when at the dealership I'm told are the only ones who can set or change a price ). Then today I get a email asking if I'm still interested in the car I struggle to deal with ignoring my request for information. I have has this experience with mclarty group before but would give a positive shout out to Owen at mazda and Mike so far at Subaru. I have know expanded my search to rusty Drewng and McCarthy in Sedalia TO BE CLEAR EVEN THOUGHT THE PRICE HAS GONE UP AND DOWN ( HIGHER TODAY THAN YESTERDAY FOR THE SAME CAR ) JUST IGNORING MY REQEST HAS LEAD ME TO PURCHACE ANYWHERE BUT HERE. I WILL BE PURCHASING A CAR IN THE NEXT FEW MONTHS BUT I FELT IGNORED FOR A WRITTEN OFFER LOOKING FOR A DEALERSHIP TO 5 STAR REVIEW I GAVE MAZDAOF COLUMBIA 5 START THIS PAST SPRING More

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This was the best car buying experience that I’ve ever had. Wade was quick to respond to my inquiry and quickly got me and appointment for the next day. When I arrive the car was up front and ready for a had. Wade was quick to respond to my inquiry and quickly got me and appointment for the next day. When I arrive the car was up front and ready for a test drive. Once we got that portion finished, the finance department was quick and helpful. Braun was very honest and walked me through everything. As a mom, it was refreshing to see how friendly the entire staff was with my kiddos. They also have a great children’s area for their entertainment. All in all, the entire staff was incredibly professional and eased all anxiety that I had during the process! Thank you for everything Wade! More

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