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Jakob Ybarra
Jakob Ybarra at Jackie Cooper INFINITI
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Jakob Ybarra

Sales Professional

Jackie Cooper INFINITI

8825 S Memorial Dr
Tulsa, OK 74133

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4 Reviews
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4 Reviews

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4 Reviews of Jakob Ybarra

December 17, 2024

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This is the 4th car we have bought from Jackie Cooper. The sales and service departments are always top notch! More

by asray211
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Trade-in Experience
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blayne Hetro , Grant Greer

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Dec 18, 2024

Jackie Cooper INFINITI responded

asray211, Thank you for your continued trust in Jackie Cooper! We are thrilled to have been part of your car-buying journey four times. Our sales and service teams work hard to provide the best experience possible, and we're grateful for your loyalty. We look forward to assisting you with all your future vehicle needs! Sincerely, Alex Kach, General Sales Manager

December 14, 2024

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it is sad you have to get credit check before test drive. got out off to Monday. but to be there over 1.5 hours whit barely a look at no drive. i have great credit. first time for me and wife WOW More

by fosterjames189
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Purchase Time
Finance Experience
Recommend Dealer
No
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Dec 17, 2024

Jackie Cooper INFINITI responded

fosterjames189, we apologize that your sales experience wasn't deemed exceptional! An exceptional experience is something we strive for at each interaction! However, we appreciate the feedback as it helps us get better at what we do. We assure you that the extended wait for a credit approval in this case has nothing to do with your credit score. The vehicle you were considering was of an age and mileage that makes it harder to get approval for credit, no matter the score. Your sales professional and sales manager just wanted to get your credit application going early in the process so that it would decrease your wait time overall. We apologize that the reason wasn't explained to you in advance and we will use this interaction to assist our sales team in improving their communication about our process. Again, we thank you for your patience and for allowing us the opportunity to explain and to make your experience better next time. We appreciate you and are thankful you are a member of our Jackie Cooper family!

November 05, 2024

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Very nice and quick interactions, explained everything and really made it easy to get what we wanted More

by jose.142540
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Brock

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Nov 06, 2024

Jackie Cooper INFINITI responded

Hi Jose, thank you for the 5 star review. We're so glad to hear that you had a great car buying experience and that everything went smoothly. We wish you the best with your new vehicle! Sincerely, Alex Kach, General Sales Manager

October 27, 2024

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This was our first time buying from Jackie Cooper Infiniti and it was a fantastic first impression. Everyone we met was very polite and friendly, most of all our sales rep, Jakob, who answered or got More

by rico
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Brock, Grant Geer

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Oct 28, 2024

Jackie Cooper INFINITI responded

Hi Rico, thank you for taking the time to share your experience with us. We're thrilled to hear that you had an amazing car buying experience with Jakob! We truly appreciate your business with Jackie Cooper Infiniti, and hope that you will be back again when the time comes for another new car. Sincerely, Alex Kach, General Sales Manager

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