Jake Verbanec

they tried to fix my carplay and though it didn't work they tried very hard and thoroughly. Owned this car for 3 years and the carplay has always been horrible and never working properly. I will never b they tried very hard and thoroughly. Owned this car for 3 years and the carplay has always been horrible and never working properly. I will never buy a Ford again because this Ford Edge has cured me of that in fact I will buy my first foreign car because of the Edge which saddens me not supporting our country but Ford has tried fixing it so many times that I finally quit and done dealing with poor performance. Maybe you could send this to the Ford and let them know. I was told by a coworker not to buy a Ford Edge she was having huge issues with hers and she was spot on and should have listened to her. More

by tress0 Verified Customer Verified Customer

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Super easy to work with. My service advisor was amazing and super helpful. I appreciated them in accommodating my after hours pickup. My service advisor was amazing and super helpful. I appreciated them in accommodating my after hours pickup. More

by BROWNSTATION18 Verified Customer Verified Customer

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Good evening Jake’s communication and delivery of important information regarding our vehicle and timelines of work completed was at a very high level and very much appreciative important information regarding our vehicle and timelines of work completed was at a very high level and very much appreciative More

by cagillespie518 Verified Customer Verified Customer

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My experience was extremely positive. I had a time sensitive problem with my vehicle and Laura and Jake were absolutely fabulous. Jake did a phenomenal job helping me get special attentio I had a time sensitive problem with my vehicle and Laura and Jake were absolutely fabulous. Jake did a phenomenal job helping me get special attention from Ford for the repair.. outstanding job! More

by EORTOSKY Verified Customer Verified Customer

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Prompt service and communication - timely completion of all work. Very pleased with overall service experience all work. Very pleased with overall service experience More

by stout.atlas Verified Customer Verified Customer

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Didn’t reset oil light in the vehicle and while dropping my vehicle off didn’t take all my belongings out and put them back in my vehicle. I had to go pick them up myself my vehicle off didn’t take all my belongings out and put them back in my vehicle. I had to go pick them up myself More

by TYLERSIMMONS1722 Verified Customer Verified Customer

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Car was blue certified so all is good did not have to pay for repair! nice! for repair! nice! More

by blythedale Verified Customer Verified Customer

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Service advisor was respectful, professional. Service tech was efficient, knowledgeable. Will continue to use this service. Service tech was efficient, knowledgeable. Will continue to use this service. More

by sgtrick417 Verified Customer Verified Customer

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This was our first experience bringing our new/used car into the dealership after purchase. Everyone was helpful and kind into the dealership after purchase. Everyone was helpful and kind More

by palombiasharonl Verified Customer Verified Customer

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December 2024, I purchased my brand new F350 (different dealership). Both batteries in the truck have died twice (absolute zero charge on both batteries) the first time in the Spring of 2025, the secon dealership). Both batteries in the truck have died twice (absolute zero charge on both batteries) the first time in the Spring of 2025, the second time in December 2025. Washington Ford recharged them in the Spring. The second time, this December, they replaced one under warranty, had to pay for the other one. If both batteries have died twice in a truck that's one year old, they both should have been replaced free of charge. I also waited several days for them to return my calls. More

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