Jake Verbanec
Jake Verbanec at Washington Ford Inc.

Jake Verbanec

service advisor

Washington Ford Inc.

507 Washington Rd.
Washington, PA 15301

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Jake Verbanec

May 28, 2025

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Employee Rating

Jacob has been a pleasure to work with us. This time was an easy fix, and the new transmission service went great a few weeks ago. More

by mark@fettervillesales.com
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Workmanship
Service Time
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Recommend Dealer
Yes

May 28, 2025

Dealership Rating
Employee Rating

Very good and provide a positive attitude. All were friendly and I would recommend this service. More

by CAROLBILL626
Service Communication
Recommend Dealer
No
May 29, 2025

Washington Ford Inc. responded

Hello, Thank you for the kinds words in regards to Jake and our service team. I was just touching base as the review came back 1 star out of 5. Based off your comments I was figuring it was just a simple oversight. If time allows can you please update your review to reflect the proper "stars". Thank you for your time and for your business, we greatly appreciate it, thanks JS. Jeff Schaerer General Manager Washington Ford

May 10, 2025

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Employee Rating

Jake Verbanec has been my service adviser for a few years now. He has helped me with my personal vehicle and my work vehicles for the company i work for. Jake always keeps me updated on my scheduled repair More

by CAPTAINCRUSH
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Service Communication
Recommend Dealer
Yes

May 10, 2025

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Employee Rating

They treat you like family. They are there for you.When you really need them, and they put you first. They put the customer above the profit More

by DOUGLASK43
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Recommend Dealer
Yes

May 08, 2025

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When I took my Explorer to have the work done was one of the saddest moments of my life. The night before I lost my wife in a car accident, she was in a head-on collision and lost her life. The next m More

by DOUGLASK43
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 29, 2025

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Employee Rating

The service was performed quickly and accurately. Jake did a great job in keeping us informed and answering any questions. We appreciated having the vehicle dropped off at our home when the service w More

by ThePayola
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Workmanship
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Service Communication
Recommend Dealer
Yes

April 13, 2025

Dealership Rating
Employee Rating

Truck transmission recall was handled very well and as expected. Not much more to be said More

by jrush69gt
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

April 08, 2025

Dealership Rating
Employee Rating

Wonderful customer service. I just love Cindy and her person attention to detail. For always keeping me informed. More

by TLLAWSON917
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

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