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Jake Mullen

Overview Reviews (39) Inventory (378)

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Jake Mullen

Jake Mullen | Page 4

Sales / Lease Consultant

Royal Buick GMC of Tucson

815 West Auto Mall Drive, Lot A
Tucson, AZ 85705

I am not paid on commission, I get paid by your satisfaction. Yep, read that again! Personal info: Helping the community and volunteering on my spare time is my passion. The best feeling for myself is when you can affect someone in a positive way.

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4.8

39 Reviews

Overview Reviews (39) Inventory (378)

Dealership Experience

2 yrs, 9 mos

Industry Experience

2 yrs, 9 mos

Specialties & Trainings

Buick

Cadillac

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4.8

39 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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39 Reviews of Jake Mullen

December 06, 2023

Dealership Rating

Employee Rating

Very welcoming, excited folks ready to help! I really like how clean and organized everything seemed to be. I really like how clean and organized everything seemed to be. More

by A-a-ron

Sales Price Transparency

Recommend Dealer

Yes

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Dec 06, 2023 -

Royal Buick GMC of Tucson responded

Aaron, thank you for writing this amazing review for our team! At Royal Buick GMC Cadillac, I always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 06, 2023

Dealership Rating

Employee Rating

Jake is absolutely amazing, he brings tons of energy to work. Very funny and friendly. work. Very funny and friendly. More

by jewelzfoolz

Recommend Dealer

Yes

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Dec 06, 2023 -

Royal Buick GMC of Tucson responded

Thank you for the great feedback! I am so happy to hear that you have enjoyed your visit here at our dealership! Jake is a great asset and I'm thankful to have him on our team. I appreciate your business! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 06, 2023

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Employee Rating

Royal Buick is known for having a great reputation. And Jake made buying my new car easy and fun!!! He was wonderful. He made me laugh and feel at ease in making a very big decision. And Jake made buying my new car easy and fun!!! He was wonderful. He made me laugh and feel at ease in making a very big decision. More

by B Felix

Recommend Dealer

Yes

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Dec 06, 2023 -

Royal Buick GMC of Tucson responded

I am happy to hear your time spent with Jake was pleasant. If you have any questions or need any further assistance, please come back to visit us. I look forward to seeing you in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 06, 2023

Dealership Rating

Employee Rating

Good customer service. Answered every question. Lobby was clean and staff was friendly and no haggle pricing. Answered every question. Lobby was clean and staff was friendly and no haggle pricing. More

by GV

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

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Dec 06, 2023 -

Royal Buick GMC of Tucson responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 05, 2023

Dealership Rating

Employee Rating

Very easy to work with low pressure and friendly. Their prices are often hard to beat, Their prices are often hard to beat, More

by Gary Z

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Trade-in Experience

Finance Experience

Recommend Dealer

Yes

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Dec 06, 2023 -

Royal Buick GMC of Tucson responded

Thank you for sharing your feedback about your experience with us, Gary. I'm glad to hear that you had a smooth and easy experience with us. Please let me know if there is anything else that I can assist you with. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 05, 2023

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Employee Rating

Jake Mullen has the upmost professionalism and industry knowledge. Enjoyed working with him. Highly Recommend knowledge. Enjoyed working with him. Highly Recommend More

by david.woloschak

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Dec 06, 2023 -

Royal Buick GMC of Tucson responded

Hello David, and thank you for the kind words! I couldn't be happier that you enjoyed your experience here at our dealership and that Jake was there to provide you with such exceptional service! Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 05, 2023

Dealership Rating

Employee Rating

Jake has been super helpful so far! I am super excited to worth with Jake! I am super excited to worth with Jake! More

by Smccain03

Recommend Dealer

Yes

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Dec 06, 2023 -

Royal Buick GMC of Tucson responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with Jake and I look forward to working with you again down the road. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 05, 2023

Dealership Rating

Employee Rating

The customer service was excellent! Sometimes when you go to dealerships they make you feel uncomfortable but everyone here was super friendly and helped answer all my questions! Sometimes when you go to dealerships they make you feel uncomfortable but everyone here was super friendly and helped answer all my questions! More

by Maria

Recommend Dealer

Yes

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Dec 06, 2023 -

Royal Buick GMC of Tucson responded

Maria, thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

December 05, 2023

Dealership Rating

Employee Rating

Jake was professional, responsive and attentive to our needs. We let him know what we wanted and found the perfect vehicle for us! Thanks Jake! needs. We let him know what we wanted and found the perfect vehicle for us! Thanks Jake! More

by Nick01

Recommend Dealer

Yes

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Dec 06, 2023 -

Royal Buick GMC of Tucson responded

Congratulations on your new purchase, Nick! Thank you for taking the time to write about your experience with us. I am determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. I’m so happy to hear Jake was able to help find the perfect vehicle for you. I would love to work with you again. Best, Todd - Royal Automotive Group, feedback@royaltucson.com

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