Jake Mueller
Jake Mueller at Bell Honda
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Jake Mueller

Sales Manager

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.2
48 Reviews
4.2

48 Reviews

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48 Reviews of Jake Mueller

February 06, 2025

Dealership Rating
Employee Rating

Everyone is nice, knowledgeable and willing to help. There is a good variety of cars. More

by PJKARLSON1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2025

Bell Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team and appreciated our car selection. We’re always here to help and look forward to seeing you again soon!

February 05, 2025

Dealership Rating
Employee Rating

Everyone is friendly and helpful whenever I call to schedule an appointment. All service advisers keep me updated on when my vehicle will be ready for pickup. More

by KMAJCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 06, 2025

Bell Honda responded

Thanks for the fantastic feedback! We’re thrilled to hear you had a positive experience with our team. Keeping our customers informed and happy is our top priority. Looking forward to assisting you again!

January 24, 2025

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Employee Rating

Right before Xmas I bought a new 2025 car. 5 days later I had a warning emissions light come on. A lot of stress and uncertainty and the sales rep and all mgmt pretty much ignored me to help e More

by JMalejandro02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brett Smith, Jessica Aguilar

Jan 27, 2025

Bell Honda responded

We understand how concerning it can be when a new car shows a warning light, especially so soon after purchase. We're sorry to hear that you felt unsupported during this time. Providing our customers with peace of mind is a top priority for us, and we regret that we didn't meet that expectation in your case. If you're still experiencing any issues or have lingering concerns, we'd love the opportunity to assist you further. Please reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com,

January 15, 2025

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I had made a previous negative review thinking that I was up charged on the vehicle last minute. After going over the contracts I had realized that I was wrong. They had given me the price that I wanted and More

by damian.reichert
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Xavier Grigg

Jan 16, 2025

Bell Honda responded

Thanks for your thoughtful update, Damian! We appreciate your understanding and are glad we could clarify everything for you. Your positive experience means a lot to us, and we're always here to ensure our customers are satisfied. Looking forward to serving you again!

January 15, 2025

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Employee Rating

Bell Honda is: Professional all the time Great communication all the time Price is very fair all the time I will always buy my Honda at Bell Honda. More

by INGE_W0LF_AZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 16, 2025

Bell Honda responded

Thank you for your fantastic feedback! We're thrilled to hear that you appreciate our professionalism, communication, and pricing. Your loyalty means the world to us, and we look forward to serving you again at Bell Honda!

January 14, 2025

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Employee Rating

Jeremy is a great sales rep. He went above and beyond for me and for that I’m grateful! More

by CHEYENNERENAAEE96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Merriweather

Jan 14, 2025

Bell Honda responded

Thanks for the fantastic feedback! We’re thrilled to hear that Jeremy provided exceptional service. Our team always aims to go above and beyond for our customers. Your appreciation means a lot to us!

January 11, 2025

Dealership Rating
Employee Rating

I WILL NEVER TELL ANYONE I KNOW TO BUY A CAR FROM BELL HONDA, THEY ARE DISHONEST!!! I HAVE BEEN BUYING HONDA SINCE 1983, AND THIS BELL HONDA, ARE DISHONEST, SENIORS SHOULD NEVER GO THERE. JOAN GLASCO More

by PFRANK1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 13, 2025

Bell Honda responded

We understand how disappointing it must be when expectations aren't met, especially after such a long history with Honda. We genuinely value all of our customers and their trust in us. Please feel free to reach out to Walid Doumit, our General Sales Manager, at WDoumit@gmail.com

January 09, 2025

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Employee Rating

The service advisor is top shelf the wait time is acceptable and the lounge is comfortable More

by hbrown2203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joshua Hansmeier, Mihui Kim, Walid Doumit , The sales department sucks

Jan 10, 2025

Bell Honda responded

Thanks! We’re thrilled to hear you enjoyed your experience. Our team works hard to ensure top-notch service and a comfortable environment. We appreciate your feedback and look forward to seeing you again soon!

December 27, 2024

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Employee Rating

Very good dealership, excellent customer service. This is my second purchase from this dealership and I am very happy More

by lsbzny88
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Griffin Spellicy, Walid Doumit

Dec 30, 2024

Bell Honda responded

Thanks! We're thrilled to hear you had another great experience with us. Your satisfaction means everything, and we appreciate your continued trust in our dealership. Enjoy your new purchase!

December 23, 2024

Dealership Rating
Employee Rating

Bell Honda, exceeded my expectations. I clearly explained my financial situation to the salesman at Bell Honda and they worked out an excellent solution and within 4hours the deal was don More

by lornewiggins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 30, 2024

Bell Honda responded

We're thrilled to hear that your experience at Bell Honda was exceptional! Our team is dedicated to finding the best solutions for our customers. Enjoy your new 2025 Honda, and we look forward to serving you again in the future!

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