Jake Mueller
Jake Mueller at Bell Honda

Jake Mueller

Sales Manager

Bell Honda

701 W. Bell Rd.
Phoenix, AZ 85023

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4.1
107 Reviews
4.1

107 Reviews

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107 Reviews of Jake Mueller

September 10, 2025

Dealership Rating
Employee Rating

Happy with the service and it seemed to be a pretty seamless process. Fast service More

by ZX12R2000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominic Jackson, Xavier Grigg

September 10, 2025

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No stress hassle free. Quick easy understood what I wanted and asked for. Very helpful More

by GERMANGARCIA8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Albert

August 30, 2025

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Bell Honda did a great job servicing my car. The staff were very nice and efficient. The atmosphere was clean and had a nice waiting room with a tv and microwave. I am a happy customer. More

by SELENA.LITTLE
Service Price Transparency
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Recommend Dealer
Yes

August 28, 2025

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Bell Honda is a great dealership with great service and competitive prices for maintenance and repairs. More

by HOWARD1_AZ
Recommend Dealer
Yes

August 27, 2025

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I have leased 3 cars from Bell Honda I enjoy the experience of getting a car with minimal dealership games and foolishness More

by GKJOHNSON222
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Joshua Hansmeier

August 27, 2025

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Very good service. Start and finish on time. Car wash at the end is a great bonus. Thanks More

by LASKU
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Recommend Dealer
Yes

August 23, 2025

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Spent thousands upon thousands of dollars at this location, from new cars to repairs and I will never step foot here again. What a joke of a management team. Do not waste your time or your money. More

by JEREMY@AZDMESOLUTIONS.COM
Service Price Transparency
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Recommend Dealer
No
Aug 28, 2025

Bell Honda responded

This is absolutely not the level of service or care we aim to provide, and your feedback is extremely concerning to us. Please contact Iris Garcia, our Service Representative, directly at IGarcia10@vtaig.com.

August 23, 2025

Dealership Rating
Employee Rating

I have issues with my 2021 Honda passport. To be exact, Transmission and brakes. They keep dismissing it as “ normal for this vehicle”, but Inknow it’s not. I feel like I’m a bother to them a More

by JJAIC7
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joshua Hansmeier, Walid Doumit , Crystal Alvarez

Sep 08, 2025

Bell Honda responded

We understand how upsetting it can feel when your concerns aren’t addressed to your satisfaction, and we sincerely apologize if you’ve felt dismissed. This is not the experience we want our customers to have. We would like the opportunity to make things right and ensure your vehicle is safe and functioning properly. Please reach out directly to our Service Representative, Iris Garcia, at IGarcia10@vtaig.com

August 16, 2025

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Great dealership! Bought my CRV here a couple years ago and only use this dealer for any type of service. I highly recommend Bell Honda. More

by TJ
Service Price Transparency
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Recommend Dealer
Yes
Aug 21, 2025

Bell Honda responded

We are absolutely thrilled to hear about your wonderful experience with your CRV purchase and ongoing service visits. Your loyalty over the past couple of years means everything to us. It brings us great joy to know that we have earned your trust and that you feel confident recommending Bell Honda to others. We truly appreciate customers like you who choose to return for all their automotive needs. Thank you for taking the time to share your positive feedback with others.

August 16, 2025

Dealership Rating
Employee Rating

Work done well, but looked for things to increase price of general maintenance. Replacing items with no signs or symptoms of issues. Alao recommending maintenance that was already done elsewhere. Looked li More

by ZEWK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 08, 2025

Bell Honda responded

We understand your frustration with feeling that unnecessary services were recommended during your visit. We hear you that the work quality met your expectations, but we take your concerns about our service recommendations seriously. Please contact Iris Garcia, our Service Representative, at IGarcia10@vtaig.com so we can better understand what happened during your visit.

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