Jake McClelland

Van Bortel Ford made my buying experience a pleasure. Everyone is super friendly and helpful the minute you arrive.Steve Miller was my salesperson and he did a fantastic job. Steve always returned my cal Everyone is super friendly and helpful the minute you arrive.Steve Miller was my salesperson and he did a fantastic job. Steve always returned my calls, and answered any questions I had. I would also like to thank Mark the technology person who went over all the features of my new vehicle. He said if I have any questions to call him and he will help me. Van Bortel is approximately 1hr. and 20 minutes from where I live and I would definitely consider making the drive to buy there again, great dealership. Job well done, and thanks to all involved. John More

Report | Print

No pressure and a great team. Been taking my trucks to them the last 15 years in service . Sales was also great when I bought my last truck 3 years ago Been taking my trucks to them the last 15 years in service . Sales was also great when I bought my last truck 3 years ago More

Report | Print

The rippling affect of COVID affected us with a near fatal crash and our Van being destroyed. Our sales rep, Steve Miller and Van Bortel Ford are working to make our business whole again. While other d fatal crash and our Van being destroyed. Our sales rep, Steve Miller and Van Bortel Ford are working to make our business whole again. While other dealerships are gouging and taking advantage of Van shortages due to COVID production shutdowns by marking up as much as $30k over RETAIL and lying about availability, Van Bortel Ford continues to "hold the line" by continuing to offer their honest "No Nonsense" deals. Ongoing customer relationships over gouging for profit is their priority. Their continued ethics and integrity even in trying times make them our Dealership of choice for over 10 years. More

Report | Print

Great people! Kitty’s crew is my nickname for them. Very professional and they listen to you carefully. By the way I’ve been very happy with the vehicle they suggested! Very professional and they listen to you carefully. By the way I’ve been very happy with the vehicle they suggested! More

Report | Print

VanBortel has been my Ford Dealer of choice because of their quality of service from the purchase of my vehicles throughout the lifetime of my vehicles for the past 20 years. I’m very thankful for the their quality of service from the purchase of my vehicles throughout the lifetime of my vehicles for the past 20 years. I’m very thankful for the attention to detail and thoroughness of work that i’ve received. I give them a ten out of ten overall. More

Report | Print

Best new car sales experience I ever had! I can’t say enough good words about Jerry Reyes and the sales team. The purchase of my new F150 was by far the best sales experience I ever had. I wil I can’t say enough good words about Jerry Reyes and the sales team. The purchase of my new F150 was by far the best sales experience I ever had. I will recommend Van Bortel to all my friends. More

Report | Print

Harlan Wetherby They took care of everything, couldn't ask for any thing more. Very informative, polite , Very good people to work with. Always has been. I would de They took care of everything, couldn't ask for any thing more. Very informative, polite , Very good people to work with. Always has been. I would definitely be back. More

Report | Print

❤️ Van Bortel Ford!!! Thank you Van Bortel Ford for an awesome buying experience. I don’t like to dicker and I do my research so I know a fair price and trade value. I got Thank you Van Bortel Ford for an awesome buying experience. I don’t like to dicker and I do my research so I know a fair price and trade value. I got both with Van Bortel Ford and my salesman, Dan Happ was outstanding! Love my new Escape Titanium. More

Report | Print

Satisfied customer I am very satisfied overall. I would recommend explaining all of the extra fees up front so Buyer is aware that the final cost will be higher based on I am very satisfied overall. I would recommend explaining all of the extra fees up front so Buyer is aware that the final cost will be higher based on those additional fees. More

Report | Print

Transparency Friendly, helpful, and responsive. I would have given 5 stars but the lack of transparency when it comes to trade-in value could be better. trade-in b Friendly, helpful, and responsive. I would have given 5 stars but the lack of transparency when it comes to trade-in value could be better. trade-in based on local auction deals, i dont believe the public has access to that knowledge. If you are used to negotiating with dealerships, Van Bortel might not be your dealership of choice. However, Overall the price of the vehicle was good. It appears Ford is now competing more with other brands by offering larger rebates than in the past. If rebates are not large, going to another dealership is a must to compare costs. I considered Van Bortel 2 yrs ago but put off by one salesman. Different salesman made the difference. More

Report | Print