Jake Martin
Jake Martin at Napleton Chevrolet St. Charles

Jake Martin | Page 2

Sales Manager

Napleton Chevrolet St. Charles

2015 E Main St.
St. Charles, IL 60174

Contact Me
4.6
11 Reviews

Dealership Experience

3 yrs, 1 mo

Industry Experience

3 yrs, 1 mo

4.6

11 Reviews

Write a Review

11 Reviews of Jake Martin

February 01, 2025

Dealership Rating
Employee Rating

I was baited into coming down to look at a 2014 Chevy Silverado High Country throughout the week of 1/27/2025. I drove 2 and 1/2 hours from north of Milwaukee WI. Was told by several people including Mik More

by Chevy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No

Other Employees Tagged: Jared Romo , Michael Rowe, Juanita Soto

Feb 03, 2025

Napleton Chevrolet St. Charles responded

We appreciate you taking the time to share your experience, and we’d like to clarify a few key points regarding your visit. First, we did provide an offer on your trade based on MMR (Manheim Market Report) values, which is the industry-standard system we use for appraising vehicles. Your trade is 13 years old, and that plays a major role in its valuation. Every deal we work starts with the same structured approach, including our available packages. We understand that our offer may not have met your expectations, but we’re always open to a conversation to find solutions that work for both parties. The suggestion that we would “bait” someone to look at a 2014 truck is simply not accurate. We take pride in providing a professional experience, and we stand by the quality of our inventory. If the vehicle was not the right fit for you, we respect that decision, but a productive discussion would have been more beneficial. Our goal is always to create positive experiences for our customers, and while we regret that we couldn’t come to an agreement in this case, we remain committed to fair and transparent business practices. If you have any further questions or would like to discuss this matter, we’d be happy to connect. Napleton Chevrolet St. Charles stcharlesfeedback@napleton.autos

2

Dealership Inventory (180 Vehicles)

used 2020 Hyundai Elantra car, priced at $12,476
2020 Hyundai Elantra
used
Quartz White Pearl exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Traverse car, priced at $58,883
2026 Chevrolet Traverse
new
Sterling Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Chevrolet Equinox EV car, priced at $32,970
2026 Chevrolet Equinox EV
new
Black exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet Silverado EV car, priced at $82,727
2026 Chevrolet Silverado EV
new
Slate Gray Metallic exterior
Automatic
All-wheel Drive
new 2026 Chevrolet TrailBlazer car, priced at $29,334
2026 Chevrolet TrailBlazer
new
Mosaic Black Metallic exterior
Automatic
Front-wheel Drive
new 2026 Chevrolet TrailBlazer car, priced at $33,991
2026 Chevrolet TrailBlazer
new
Iridescent Pearl Tricoat exterior
Automatic
All-wheel Drive