Jake Hengsteler

We have been bringing our 2019 Jeep Cherokee to Moore for all services ever since we bought it new here. Our service advisor is Jake and he is fantastic. He explains everything and helps us keep track of the all services ever since we bought it new here. Our service advisor is Jake and he is fantastic. He explains everything and helps us keep track of the timeline for services. It is easy to get an appointment and the service department is very good at estimating the timeline it will take for them to finish the work. We get a video showing us how the vehicle looks and what needs to be done. We highly recommend Jake and the service department at Moore. More

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Has very great service very nice service advisors wonderful and amazing customer service I appreciate everything they helped me with wonderful and amazing customer service I appreciate everything they helped me with More

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Amazing experience again and friendly staff. We will definitely be coming back again soon to buy again We will definitely be coming back again soon to buy again More

by thunderysky Verified Customer Verified Customer

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The best service in the Valley for Jeep, always done quickly and love the video they take of their inspection quickly and love the video they take of their inspection More

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Great family atmosphere everything went smoothly definitely would recommend Moore for all your needs when buying a new vehicle definitely would recommend Moore for all your needs when buying a new vehicle More

by mloebig Verified Customer Verified Customer

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Excelente servicio como siempre todo a tiempo y me muestran todo el proceso de mi vehículo y excelente servicio de su personal muy amable y atentos. muestran todo el proceso de mi vehículo y excelente servicio de su personal muy amable y atentos. More

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Best in the West. Always been more than satisfied with all staff members we have worked with through the years. Steve Sands and Sue Robbins were the primaries on the Always been more than satisfied with all staff members we have worked with through the years. Steve Sands and Sue Robbins were the primaries on the latest new car purchase and delivery. Follow on Service Dept rep will be Jake Hengsteler who has serviced our previously owned Chryslers and Jeeps. More

by cssullivan777 Verified Customer Verified Customer

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This is the second car I have purchased from Moore Chrysler Jeep and both experiences were great. No hassling, great deals, very patient and the guy in finance has a great personality and very quick w Chrysler Jeep and both experiences were great. No hassling, great deals, very patient and the guy in finance has a great personality and very quick with good detail. Would recommend this dealership to anyone looking for the most headache free car buying experience. I drive 2 hours one way to go to the specific dealership. More

by Levi Barker Verified Customer Verified Customer

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Excellent people to purchase from. No high pressure and very informative. The only caveat that I could express was that one part of the roof lining was not connected. That was quickl No high pressure and very informative. The only caveat that I could express was that one part of the roof lining was not connected. That was quickly repaired. Happy with my purchase More

by epardo0 Verified Customer Verified Customer

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I called to get a update on my Wagoneer that is in your shop from Jake. First time I’ve ever spoke to him. He was rude and short and didn’t provide any information on my vehicle. Totally unacceptable and h shop from Jake. First time I’ve ever spoke to him. He was rude and short and didn’t provide any information on my vehicle. Totally unacceptable and horrible customer service ! More

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