Jake Hemann
Jake Hemann at Garcia Cadillac of Albuquerque
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Jake Hemann

Product Specialist

Garcia Cadillac of Albuquerque

6401 San Mateo Blvd NE
Albuquerque, NM 87109

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4.5
45 Reviews

Born in a small town in southern Illinois. Lived in California for a few years. Currently resides in New Mexico. New to the car business, experienced in helping people!

Dealership Experience

7 yrs, 1 mo

Industry Experience

7 yrs, 1 mo

Specialties & Trainings

Customer Service is #1

4.5

45 Reviews

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45 Reviews of Jake Hemann

December 28, 2023

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Employee Rating

I took my 2020 CT four and they wrecked it put me in a Subaru has a loaner More

by Cochicalderon
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Angel Baros

Jan 02, 2024

Garcia Cadillac of Albuquerque responded

We are concerned to receive your review and would love for the opportunity to learn more about what happened. We invite you to reach out to our Management Team at (505) 908-9060 so that we may have the chance to personally address your concerns. Thank you, and we look forward to your call!

December 19, 2023

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I had reservation about purchasing another vehicle from Garcia because of several bad experiences with the service department. When I stopped by the dealership, I met Jake Hermann. I told him I was interes More

by benavidez
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Dec 20, 2023

Garcia Cadillac of Albuquerque responded

We're glad to hear that Jake was able to address your concerns and provide a positive experience. We apologize for any disappointment regarding the value of your trade-in and will take your feedback into consideration in the future. Thanks for your 5 stars, and we wish you all the best!

December 13, 2023

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Jusrt recently purchased a Cadillac Certified Previously Owned 2020 XT5. Jake was extremely helpful and courtious through out the entire process. From our initial meeting through to the delivery More

by pasalerno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leo Doyal, Tim Sadlo-Comb

Dec 14, 2023

Garcia Cadillac of Albuquerque responded

Thanks for sharing your review with us, we’re glad to hear you had a 5-star experience! We appreciate your kind words and will be sure to pass them on to Jake!

September 28, 2023

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Just bought a used vehicle from these guys and the service was fantastic. Sales staff did a great job of explaining everything. Will definitely recommend them to all of my friends. More

by ranalee
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Recommend Dealer
Yes

Other Employees Tagged: Aubry Padilla, Nate Zich, Angel Baros , Leo Doyal

Sep 29, 2023

Garcia Cadillac of Albuquerque responded

We’re pleased to hear that the team provided you with fantastic service and that you had a great experience! Thanks for leaving us 5 stars, and we appreciate your recommendation!

September 28, 2023

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Came into buy a used car but they made me such a great deal on a new car I bought it in stead. No pressure Great people here! More

by ldoyal3
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Recommend Dealer
Yes
Sep 29, 2023

Garcia Cadillac of Albuquerque responded

Thank you so much for choosing us for your car purchase! We're thrilled to hear that our team made your experience pressure-free and were able to offer you a great deal on a new car. We appreciate your 5 stars and hope you enjoy your new ride!

September 06, 2023

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I LOVE LOVE Jacob. He was the nicest guy. No pressure. His boss was really cool. Originally, I was looking at a used Cadillac but as soon as I saw the 2024 XT4, it was More

by The Bug
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Recommend Dealer
Yes
Sep 07, 2023

Garcia Cadillac of Albuquerque responded

Thank you so much for your kind words! We're thrilled to hear that Jacob provided you with a great car-buying experience, and we'll be sure to pass along your appreciation to him. Enjoy your new 2024 XT4, and if you ever need anything else, don't hesitate to reach out!

August 25, 2023

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We have been very pleased with Jacob Hemann. He is professional, courteous and a pleasure to work with. More

by ripleyescapade12
Sales Price Transparency
Recommend Dealer
Yes
Aug 29, 2023

Garcia Cadillac of Albuquerque responded

Thank you for you kind words, we’ll be sure to pass them on to Jacob! We appreciate the 5 stars, and take care!

June 17, 2023

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Awesome service, our salesman Jake was attentive to all our needs, he went over all the features of the vehicle. More

by Grtrujillo57
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 17, 2023

Grtrujillo57 responded

Already sent review

Jun 17, 2023

Grtrujillo57 responded

None

Jun 17, 2023

Grtrujillo57 responded

Did not revie policy

Jun 20, 2023

Garcia Cadillac of Albuquerque responded

Thank you for the 5 stars! We’re glad to hear Jake provided you with such high-quality service, and we hope you enjoy your new vehicle!

June 15, 2023

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Jacob and his team are great to work with, my new Escalade came in a couple months early, they provided me great service and I enjoy doing business with this dealership for over 7 years. Jeff in the More

by jdelmore
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Recommend Dealer
Yes

Other Employees Tagged: John Pond , Jeff

Jun 16, 2023

Garcia Cadillac of Albuquerque responded

Thank you for leaving us such a great review! We’re thrilled to hear that the team has provided you with such great service over the years, and we’re grateful for the 5 stars!

April 19, 2023

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Garcia Cadillac I Bought A 2023 Cadillac on 04/14/2023 From Sales With Jake to Paperwork with Leo Doyal this company has a top notch Team. The car is Beautifully equipped, Jake took me for several Rides More

by Doondees55
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Leo Doyal

Apr 20, 2023

Garcia Cadillac of Albuquerque responded

Thank you for leaving us a 5-star review! We’re glad to hear the team helped you find a great new car, and we hope you enjoy it for many years to come!

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