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Jake Gray

Overview Reviews (18) Inventory (207)

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Jake Gray

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Jake Gray

Sales & Lease Professional

Matthews Kia of Greece

4321 W Ridge Rd
Rochester, NY 14626

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4.7

18 Reviews

Overview Reviews (18) Inventory (207)

Industry Experience

10 yrs, 7 mos

4.7

18 Reviews

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18 Reviews of Jake Gray

March 30, 2025

Dealership Rating

Employee Rating

Matthews Kus is a no pressure dealer! They were helpful , and knowledgeable but not pushy. It is a great place to shop for a new vehicle!! They were helpful , and knowledgeable but not pushy. It is a great place to shop for a new vehicle!! More

by lpiedmonte2000

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joey Greco , Bobby McMullen

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Mar 31, 2025 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business!

March 27, 2025

Dealership Rating

Employee Rating

Jake the salesman was very helpful. He was easy to deal with and quick to respond He was easy to deal with and quick to respond More

by brifredericks

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Mar 28, 2025 -

Matthews Kia of Greece responded

Hi- We’re so glad to hear you had a great experience with Jake! Thank you for your business and the great review!

March 14, 2025

Dealership Rating

Employee Rating

Great service and customer care. Matt is very helpful and knowledgeable about the various systems. Matt is very helpful and knowledgeable about the various systems. More

by WOLF2014

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Matthew DiManno, Ronald Felix, Joey Greco, Rich McDowell, Ray Montalvo, Benny Anderson

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Mar 17, 2025 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business!

February 07, 2025

Dealership Rating

Employee Rating

My sales rep, Jake Gray was very helpful with all questions and knowledgeable about what was asked. We had a bit of a snag, but it was resolved very quickly. Jake was very professional throughout the questions and knowledgeable about what was asked. We had a bit of a snag, but it was resolved very quickly. Jake was very professional throughout the entire process. More

by jjphalen

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Feb 10, 2025 -

Matthews Kia of Greece responded

Hi- We’re so glad to hear you had a great experience with Jake! Thank you for your business and the great review!

December 04, 2024

Dealership Rating

Employee Rating

The best car dealership I’ve dealt with ever. The customer service was excellent. The sales people were knowledgeable and answered all our questions. Will definitely recommend to family and frien The customer service was excellent. The sales people were knowledgeable and answered all our questions. Will definitely recommend to family and friends. More

by DBUGBEE

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Salamone

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Dec 05, 2024 -

Matthews Kia of Greece responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

November 23, 2024

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Employee Rating

Plain and simple… I had an amazing sales experience… a great sales person, a great suv, and great supporting staff… what more could someone want!! great sales person, a great suv, and great supporting staff… what more could someone want!! More

by lynnlee7

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Nov 26, 2024 -

Matthews Kia of Greece responded

Hi Lynn- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

October 27, 2024

Dealership Rating

Employee Rating

Car I was interested in was transported up from the PA dealership. Great experience working with Jake & Brian dealership. Great experience working with Jake & Brian More

by decampbell

Verified Customer

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brian Salamone, Tom Jacobs

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Oct 28, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Jake & Brian! Thank you for your business and the great review!

October 19, 2024

Dealership Rating

Employee Rating

Very, very professional company- knowledgeable and friendly Sales Consultant, Mr Jake Gray is a good customer service person. friendly Sales Consultant, Mr Jake Gray is a good customer service person. More

by JOHNLAMMERS

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

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Oct 28, 2024 -

Matthews Kia of Greece responded

Hi, We’re so glad to hear you had a great experience with Jake! Thank you for your business and the great review!

September 25, 2024

Dealership Rating

Employee Rating

I had a very difficult time phoning into service to get an appointment but spoke to them about the problem. an appointment but spoke to them about the problem. More

by CODDINGCAROL21

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Sep 30, 2024 -

Matthews Kia of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

September 10, 2024

Dealership Rating

Employee Rating

Thorough, patience, willing to try different options. Made sure I knew the process and wanted to make sure I was completely satisfied with my new car Made sure I knew the process and wanted to make sure I was completely satisfied with my new car More

by BUTLERELIZABETH

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Brian Salamone

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Sep 13, 2024 -

Matthews Kia of Greece responded

Hi-Thank you for the 5 Star Review and your business! We're so glad you had a positive experience with us!

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