Jake Fairbanks

Great experience. Lot had several options. Zero pressure from the sales staff. The process was very quick and easy. I've bought from them in the past and will buy from Lot had several options. Zero pressure from the sales staff. The process was very quick and easy. I've bought from them in the past and will buy from them again. It would be hard to find a better Acura dealership in Indiana. We worked mostly with Dennis and a little bit with Jake. Both were great, but we really appreciated Dennis for actively following up and helping us work through some post-purchase knock out items. This team went above and beyond and earned my business and recommendation going forward. More

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I recently had the pleasure of purchasing a new 2024 Acura RDX from Ed Martin Acura, and I couldn't be more delighted with the experience! From start to finish, everything was absolutely seamless. F Acura RDX from Ed Martin Acura, and I couldn't be more delighted with the experience! From start to finish, everything was absolutely seamless. First and foremost, the knowledge of the salesperson Will was incredibly impressive. He answered every question I had with detailed insight and made me feel completely informed about my options. It was evident that he is well-versed in all aspects of the vehicles and the purchasing process. Doing business with Ed Martin Acura was a breeze. The entire team was professional, friendly, and genuinely committed to making sure I was satisfied. There were no high-pressure sales, just honest and transparent communication. Will, Jake, and Liz created an extremely personal experience and made me feel very comfortable and valued as a customer. I was also thrilled with the value I received. The pricing was competitive, and I truly feel like I got excellent value for my investment. The dealership took the time to understand my needs and worked with me to ensure I got the best possible deal. One of the standout aspects was the speed of the transaction. From the moment I walked in until I drove away in my new car, everything moved efficiently. I never felt rushed, yet everything was handled promptly and without unnecessary delays. Overall, my experience at Ed Martin Acura was outstanding. Their team's expertise, commitment to customer satisfaction, excellent value, and efficient process make them a standout dealership. I highly recommend them to anyone in the market for a new vehicle. More

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I bought a ‘21 Toyota Tacoma TRD from Todd Carte. He and Jake Fairbanks (sales manager) could not have made the buying process any easier! Extremely professional!! Highly recommend this dealership! He and Jake Fairbanks (sales manager) could not have made the buying process any easier! Extremely professional!! Highly recommend this dealership!! 🏁 More

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Karen Collis was a pleasure to work with. We will definitely be back when it is time for a trade. This is the second MDX we've bought here and we love them. We will definitely be back when it is time for a trade. This is the second MDX we've bought here and we love them. More

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Matt was great and patient with me . He didn't push aggressive sale and let me make my own decision. Whole operation was quick and it did not take all day to fill the documents and get He didn't push aggressive sale and let me make my own decision. Whole operation was quick and it did not take all day to fill the documents and get financing ( very easy). I had great experience and highly recommend work with Matt to new clients. P.S. I LOVE MY CAR!!! Thank you guys for doing great job!!! More

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The staff was extremely kind and knowledgeable. The dealership was very nice, clean with a wide variety of cars. The dealership was very nice, clean with a wide variety of cars. More

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Karen was great to work with, she was knowledgeable of the vehicle and asked all our questions professionally. Jake also was 100% about our experience, friendly, and professional. Out of all the dea the vehicle and asked all our questions professionally. Jake also was 100% about our experience, friendly, and professional. Out of all the dealerships we went to they had our best interests in mind. They all stayed late to get the deal done. More

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On March 29th, 2024 I purchased a CPO 2022 Acura MDX for my wife and the entire process was seamless from start to finish. I came to the dealership after my wife had already done research and test driven s my wife and the entire process was seamless from start to finish. I came to the dealership after my wife had already done research and test driven several different SUVs so she already had her eyes set on the MDX. The entire team treated me with the utmost respect, friendliness, and care, while sharing their expertise on the new vehicle we were purchasing. I negotiated on certain things and they answered every question with patience and competence. I will only be going to this dealership to have our MDX serviced because of my world class experience. Big shout out to Jake Fairbanks and Logan Dresher for helping me on this purchase. I hope to do business with Ed Martin Acura in the future! More

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We had a really positive experience with car shopping at this dealership. We worked with Dennis, and purchased a used car. Dennis walked us through all of the pricing, CarFax and let us test drive the vehic this dealership. We worked with Dennis, and purchased a used car. Dennis walked us through all of the pricing, CarFax and let us test drive the vehicle. He didn’t pressure us at all into buying and we felt confident knowing what we were getting with our purchase. He also was so much fun to work with and very personable. We would definitely buy from this dealership again! More

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Elliot was very helpful and easy to work with during the whole process of buying a new car. I never felt any pressure to buy from him. I love my new Acura RDX and would definitely go back to Ed Martin to whole process of buying a new car. I never felt any pressure to buy from him. I love my new Acura RDX and would definitely go back to Ed Martin to buy again. More

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