Jake Davidson

As usual, it was easy to make a service appointment, the work was done as promised on time and as quoted. All service personnel were friendly. It’s my go to service dept. work was done as promised on time and as quoted. All service personnel were friendly. It’s my go to service dept. More

by sphaller Verified Customer Verified Customer

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Jake and Joe are always caring, helpful and professional. They make having to get service on my car, easy and pleasurable. They make having to get service on my car, easy and pleasurable. More

by LAH Verified Customer Verified Customer

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Service department needs to communicate with individuals better. New car purchased was filthy and scratch on hood. Follow up is not very good for either sales or service better. New car purchased was filthy and scratch on hood. Follow up is not very good for either sales or service More

by SMILEYANASTASIA Verified Customer Verified Customer

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I had to argue with Jake regarding a service bulletin from Honda about a manufacturing problem you agree is real. In fact thieir is a class action suit against Honda . After buying numerous Hondas as a f from Honda about a manufacturing problem you agree is real. In fact thieir is a class action suit against Honda . After buying numerous Hondas as a family , Honda has lost its solid reputation with the Janecko family with 9 cars purchased. Also, I had to call Jake after 3 weeks, because either he didn’t inform Nancy , your Honda rep , or Nancy gave me the finger. You have lost all the goodwill built over the years because of Nancy, Jake and Honda of Sarasota. Sorry to see Honda go the route of Chrysler( Stellantis?) as a third rate auto company. Your merger with Nissan will pull your quality perception lower than you are already falling. Night night. Steve Janecko More

by Steve janecko Verified Customer Verified Customer

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Eric the service manager and especially Nancy the Honda employee are rude and unhelpful. After many Hondas, no more . Also, Yesnia in California is sorry to say a capital B . Goodbye Honda ! employee are rude and unhelpful. After many Hondas, no more . Also, Yesnia in California is sorry to say a capital B . Goodbye Honda ! More

by Steve janecko Verified Customer Verified Customer

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Joe Cardaro is the most professional service department representative that we have dealt with in 4 decades of car ownership. We are very pleased that Honda of Sarasota values his excellent working relatio representative that we have dealt with in 4 decades of car ownership. We are very pleased that Honda of Sarasota values his excellent working relationship with customers; we recently switched from Venice Honda and we are also pleased with our new sales guy, Todd Flournoy More

by Meg Logan Verified Customer Verified Customer

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Great experience start to finish! Joe and Jake kept me updated throughout the process. Highly recommend. Joe and Jake kept me updated throughout the process. Highly recommend. More

by jc24 Verified Customer Verified Customer

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Honda of Sarasota did not have the vehicle I wanted in stock so they found one and had it moved to Sarasota will I waited at the dealership. I really appreciated them working with me to get the vehicle I stock so they found one and had it moved to Sarasota will I waited at the dealership. I really appreciated them working with me to get the vehicle I really wanted. More

by ljwillever11 Verified Customer Verified Customer

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When I brought my daughter’s car in initially Joe Cordaro assisted me. But then the service was transferred to Kyle Leete. He listened to the issues and concern my daughter had been having with the steering assisted me. But then the service was transferred to Kyle Leete. He listened to the issues and concern my daughter had been having with the steering on her car. The problem had caused her to lose control and run over a median. Kyle was incredibly diligent and thorough working with the technician to check and recheck the car’s performance. It took many days for the repairs. When all the work was completed, Kyle ensured everything was functioning properly and safely before releasing it back to me. He went way beyond normal customer service, keeping me informed frequently throughout the process. I feel that Kyle is an incredible asset to the Honda service department and very grateful to have had him overseeing the repairs. More

by MVGATOR1981 Verified Customer Verified Customer

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Great customer service. Had me up and running in no time. Enjoyed the video of the completed work by the technician. Had me up and running in no time. Enjoyed the video of the completed work by the technician. More

by jimvalent Verified Customer Verified Customer

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